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Urgent Hiring: Customer Service Rep $17/hr

International Recruiting Solutions Inc. Atlanta, GA
  • Expired: over a month ago. Applications are no longer accepted.

immediate opening for PC Customer Service - Insurance Specialist I in Atlanta, GA.

What's in it for you?

o $17.00 per hour

o Mon-Fri 9:00a-6:00p

o Contract might be extended

What is the job?

The Claims CSR role is responsible for providing front line, direct contact with clients and customers. This is principally done through receiving or placing telephone calls, however mail, express delivery, fax and other electronic methods (e-mail) are also possible means of communication. Generally uses computerized system for tracking, information gathering and/or trouble shooting the items raised by the client/customer. Recognizes consistent problem areas and reports to higher level for action. Responds in a timely manner. Assists the client/customer in moving through the claims process. Assesses the need for providing information or education to the customer.

Duties / Responsibilities:

Responsible for processing inbound calls for initial reporting of claims by policyholder, client (mortgage company, etc.) or other.
Provides status on existing claims to either policyholder and/or client.
Updates computer records in order to maintain data integrity of information.
Resolution of customer issues and refers escalated items to higher levels for guidance.
Researches information in order to provide customers with basic data related to policies.
Maintains client relationships via quality customer service and timely processing of additional claims request through fax/email.
Knowledgeable of products related to auto/ mortgage business and additional product/services associated with the company.
Other duties as assigned by management and may support other departmental areas based on business need.
Knowledgeable of multiple claims applications including mainframe and windows based systems.

International Recruiting Solutions Inc.

WHAT WE DO International Recruiting Solutions Inc. offers integrated human resources services for temporary staffing and for permanent recruiting in various disciplines, which Includes but are not limited to: * Fund Administration; * Finance and Accounting; * Information Technology; * Banking (mid and back office); * Engineering & Construction; As a service provider, we act as a vital bridge between our well-trained candidates and their future employers. International Recruiting Solutions Inc. assists job seekers to overcome their challenges and to navigate in a new world of employment. OUR SERVICES International Recruiting Solutions Inc., is a recruiting consultancy firm with a focus on Capital Management, Accounting, Construction, Information Technology and other industries. Our team has a tremendous amount of skills and experience across various disciplines. We have the ability to source and find you the right talent that will meet your recruitment needs. EMPLOYERS We embark on long-term relationships and to provide on-going search solutions to our clients Our team of experts works to understand your hiring requirements and business needs. We aim to find you the best hiring solutions in a cost effective manner