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$46k Customer Service Representative

International Recruiting Solutions Inc. Alpharetta, GA
  • Expired: over a month ago. Applications are no longer accepted.

Responsibilities for the Customer Service Representative:

  • Handling a high volume of inbound and outbound calls on a daily basis, as well as electronic and written inquiries
  • Relaying information to customers regarding basic eligibility, benefits and claim status
  • Escalate specific inquiries as necessary
  • Enter data and document each customer issue and resolution
  • Resolve customer issues in a timely and efficient manner

Required Skills for the Customer Service Representative:

  • Previous customer service and/or call center experience
  • Experience with Microsoft Office
  • Strong oral and written communication skills, along with proper phone etiquette
  • Ability to type at least 45 words per minute
  • Experience being held to metrics and consistent attendance

International Recruiting Solutions Inc.

WHAT WE DO International Recruiting Solutions Inc. offers integrated human resources services for temporary staffing and for permanent recruiting in various disciplines, which Includes but are not limited to: * Fund Administration; * Finance and Accounting; * Information Technology; * Banking (mid and back office); * Engineering & Construction; As a service provider, we act as a vital bridge between our well-trained candidates and their future employers. International Recruiting Solutions Inc. assists job seekers to overcome their challenges and to navigate in a new world of employment. OUR SERVICES International Recruiting Solutions Inc., is a recruiting consultancy firm with a focus on Capital Management, Accounting, Construction, Information Technology and other industries. Our team has a tremendous amount of skills and experience across various disciplines. We have the ability to source and find you the right talent that will meet your recruitment needs. EMPLOYERS We embark on long-term relationships and to provide on-going search solutions to our clients Our team of experts works to understand your hiring requirements and business needs. We aim to find you the best hiring solutions in a cost effective manner