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Student Account Manager

International Education Corporation Orlando ,FL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Collections Experience - A Must!

Florida Career College is a leader in post-secondary career education. Our mission is to drive personal and community transformation by empowering students to make a positive and enduring life change. We are consistently searching for like-minded compassionate professionals who strive to be the best in their respective fields. Our top candidates share our commitment to helping students build the skills to create a future of which they can be proud.

We are currently seeking a Student Accounts Manager to join our team at our Orlando Campus. In this position you will be responsible for coordinating activities of the institutional loan program and managing the financial planning, accounting, collections, third-party agency funding and student account activities of the campus.

Primary/essential duties and responsibilities:

  • Complies with all Federal, State, accreditation and institutional policies and procedures.

  • Responsible for the custody, collection and protection of Campus funds.

  • Full accountability for petty cash: safeguarding, distributing funds, reconciling, requesting replenishment.

  • Collect payments from active cash paying students and issue receipts.

  • Prepare invoices and make follow up collection calls for agency-referred students.

  • Prepare daily deposit and submit to Business Office Manager.

  • Post all charges, receipts, funds and refunds to student accounts.

  • Ensure accuracy and integrity of student account balances.

  • Perform various reconciliations and variance analysis.

  • Send monthly Account Statements to students and turn accounts to third-party collection agencies.

  • Monitor 90/10 compliance and student refund compliance.

  • Reconcile cash receipts and institutional loans with the Accounting department.

  • Re-write and re-negotiate institutional loans as necessary with delinquent borrowers to ensure positive portfolio performance.

  • Monitor, manage and coordinate institutional loan program with Financial Planning and third-party servicing agents.

  • Reduce default and delinquencies of institutional loan program and ensure positive performance of institutional loan program.

  • Monthly closing: run various Transcript and institutional loan reports, research, reconcile, and document various items as necessary.

  • Serve as a campus liaison with third-party institutional loan servicers and corporate financial planning department.

  • Enforce corporate collection and delinquency policy with students.


  • Bachelor’s degree in Accounting or Management preferred but not required

  • One-three years related collection experience, or equivalent combination of education and experience.

  • Ability to effectively manage multiple priorities

  • Commitment to quality.

  • Ability to define problems, collect data, establish facts, and generate alternative solutions.

  • Ability to effectively present information and respond to questions from top management, clients, customers, and the general public.

  • Strong negotiation and interpersonal communication skills.

  • Strong Excel skills.

  • Ability to apply intermediate mathematical concepts.

  • Ability to read, analyzes, and interprets financial reports and legal documents.

  • English will be the primary language used; bilingual abilities useful but not required.

We offer an exciting, fast-paced and dynamic work environment. In addition, full-time colleagues have a variety of benefits available that include; Medical, Dental, Vision, Life Insurance, Disability Coverage, a generously matched 401(k) plan, voluntary benefits and much more.

If changing students’ lives is also important to you, and you have the qualifications reflected above, we would love to hear from you!

International Education Corporation