PROGRAM MANAGER \\CTAP/RPP ONLY\\ (OPERATIONS MANAGER)
Department of the Treasury
Internal Revenue Service
- ##### Open & closing dates
- ##### Service
- ##### Pay scale & grade
- ##### Salary
- ##### Appointment type
- ##### Work schedule
1 vacancy in the following location:
Yes as determined by agency policy
WHAT IS THE COMMINICATIONS & LIAISON (C&L) **DIVISION? The
Communications & Liaison Division (C&L) touches every aspect of the
IRS mission through its information-sharing activities, including
communicating with IRS employees, taxpayers, tax professionals,
partner groups, social and traditional media as well as Congress and
state and local agencies. C&L works closely with business units
across the IRS.
See Other Information for Locations.
Learn more about this agency
WHAT DOES A SENIOR MANAGER DO? As a Senior Manager, generally a
manager of managers and accountable to a Senior Executive Service
position, you will be responsible for the overall effective
operation of a program. You will use your leadership skills and
management techniques in the administration, planning, organizing,
directing, controlling, and evaluation of activities to support
accomplishments in the operation. In this role, you will also be
responsible for preparation of annual work plans, semiannual and
quarterly work schedules, accession schedules for staffing,
production output projections, and other plans and controls for
maintaining an efficient program. As a Senior Manager you will
direct one of many agency wide efforts to deliver or further support
the agency's mission and priorities, and will often times be
involved in initiatives with extensive and substantial impact on the
As a Senior Manager you will:
- Exercise delegated managerial authority to oversee the overall
program segments (each of which is managed through separate
subordinate organizational units), or comparable staff
functions, including development, assignment, and higher level
clearance of goals and objectives for supervisors or managers of
subordinate organizational unit or lower organizational levels.
- Approve multi year and longer range work plans developed by the
subsequently manage the overall work to enhance achievement of
the goals and objectives.
- Oversee the revision of long range plans, goals and objectives
- Manage the development of policy changes in response to changes
- Manage organizational changes throughout the organization
program or program segments directed.
- Exercise discretionary authority to approve the allocation and
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want
to find out more about IRS careers, visit us on the web at
Occasional travel - 1 TO 5 NIGHTS PER MONTH
- #### Job family (Series)
- Refer to Other Information.
- Click "Print Preview" to review the entire announcement before
- Must be a U.S. Citizen or National
**You must meet the following requirements by the closing date of
this announcement. **
BASIC REQUIREMENTS (SENIOR MANAGER): You must have 1 year
ofspecialized experience at a level of difficulty and responsibility
equivalent to the next lower level within the payband or GS grade in
the normal line of progression in the Federal service. Specialized
experience for this position includes: 1 year of substantive
supervisory or program management experience at the GS-13 or GS-14
level or equivalent level manager or comparable management or
leadership experiences outside of Federal service. To be qualifying
for this position your experience should be sufficient to
- Knowledge of management techniques, methods, theories,
utilization of personnel, equipment, and space for the
accomplishment of all program objectives with combined technical
and administrative oversight;
- Ability to plan, direct, and evaluate work of subordinate
- Comprehensive knowledge and understanding of appropriate
practices, procedures, and techniques sufficient to provide
oversight and direction in the planning, development and
implementation of the technical aspects of programs directly
related and/or specific to the position being filled;
- Knowledge of budget and fiscal methods used in establishing and
- Thorough knowledge of major programs segments, organizational
position being filled.
- The experience may have been gained in the public sector, private
to full-timework; part-timework is considered on a prorated basis.
- To ensure full credit for your work experience, please indicate
worked per week, on your resume.
**1 Position is located in the Communications & Liaison (C&L)
Division. The position will be filled in Washington, DC (DC0022)
1111 Constitution Avenue NW, Washington, DC 20224.**
POSITION DESCRIPTIONS: PD 92234 IR-01
A PM/C SharePoint site is available for IRS Employees at :
CONDITIONS OF EMPLOYMENT:
- We may select from this announcement or any other source to fill
- This is a non-bargaining unit position.
- Alternative work schedule, staggered work hours or telework may
- Tour of Duty: Monday - Friday 8 a.m. - 4:30 p.m.
- Must meet IRS telework eligibility requirements.
- File a Confidential Financial Disclosure Report within 30 days
- If you are an IRS/Treasury employee eligible for consideration
submit proof of eligibility by 11:59 PM ET on the closing date
of this announcement. If you have any questions concerning your
eligibility please refer back to the CTAP Documentation link in
the vacancy under How You Will Be Evaluated.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the
Your application includes your resume, responses to the online
questions, and required supporting documents. Please be sure that
your resume includes detailed information to support your
qualifications for this position; failure to provide sufficient
evidence in your resume may result in a "not qualified"
Rating: Applicants determined tentatively eligible/qualified by
the system will be prompted to complete the **Technical Competency
Narrative Questions** and to provide a brief description of your
exceptional accomplishment(s) related to the position to be filled.
Your application will be evaluated on the leadership and technical
competencies of the position to be filled per the Service's
Management Selection Program (MSP) 2.0 which covers Frontline,
Department and Senior Manager positions. Technical competencies for
this position are: **1) Public Liaison Interface, 2) Tax
Administration, and 3) Technical Guidance.
Leadership Succession Review (LSR) Assessment. Step by step
instructions, on the on-line self assessment and managerial
assessment, are available at
http://hco.web.irs.gov/apps/CAC/LSR2/mgr\_check.asp. The results
from this assessment are used in ranking applicants on the
leadership competencies. You will need the results from this
assessment to complete your CareerConnector on-line application.
Your rating may be lowered, if your responses to the online
questions are not supported.
Referral: You will be assigned to one of three quality groups.
Each group represents a quality level (i.e., Superior/Best