Skip to Main Content

Quality Assurance Specialist

Intermountain Deaconess Children's Services Helena, MT

  • Posted: 28 days ago
  • Full-Time
Job Description


The QA Specialist supports all efforts of the Quality Assurance Director’s office and required critical functions of this area of the organization. This role is key to maximizing performance and efficiencies in all areas of the organization. This includes oversight of HIPAA compliance, accreditation, licensing, and risk management; leading and managing special QA projects as needed; collecting and analyzing data as requested by the QA Director or senior leadership.  The QA Specialist provides back-up support for QA Director as needed and additional provides back-up support for the electronic health record system and health information processes.   Key to this role is the innovation and improvement of all areas they work within as well as a focus on excellent and effective customer service to internal customers served. 


  • Demonstrate effective communication and decision-making skills, both verbally and in writing. Strong interpersonal skills required in order to develop and maintain productive relationships and communicate in all mediums with internal and external stakeholders.  
  • Knowledge of HIPAA/HITECH Regulations and how to apply to agency processes.
  • Articulate relationships between concepts to define or solve non-routine problems. Ability to organize and track essential program information, establish priorities, schedule and coordinate activities.  Pays close attention to detail and accuracy while working on multiple tasks and deadlines simultaneously.  
  • Must possess self-initiative, be able to analyze information, exhibit critical thinking skills and be able to problem solve quickly.  This role requires flexibility and must be highly adaptable to frequent changes.
  • Ability to understand, recognize and assess complex systems and the interaction and coordination of roles, efforts and functions in order to prioritize tasks. 
  • Must possess knowledge of office equipment, general office methods, practices and procedures, and working knowledge of Microsoft Office programs.  
  • Must also possess skills in Business English, composition, spelling and grammar and exhibit the ability to type with speed and accuracy.


The above knowledge, skills and abilities are typically acquired through an education equivalent to a high school diploma or GED and 2 years of experience or progressively responsible experience in an office environment.  Preference for experience in quality assurance, program improvement, metrics, or project management or HIPAA Certification. Must possess valid Montanan Driver’s License.

This position will be posted until filled with a first review of applicants occurring on October 8, 2021.

Equal Employment Opportunity

Intermountain Deaconess Children’s Services is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or an employee based on race, color, ancestry, national origin, citizenship, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected class under federal, state, or local law. 


Intermountain Deaconess Children's Services


Helena, MT
59602 USA



View all jobs at Intermountain Deaconess Children's Services

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.