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Case Manager, Home Safe

Interfaith Community Se
Escondido, CA
  • Posted: over a month ago
  • $22 to $25 Yearly
  • Full-Time
Job Description

WHAT YOU WILL DO: This position will provide direct services intensive case management of clients in the Senior Services Program. Case Managers will provide intensive support addressing the needs of the at-risk seniors experiencing food and housing insecurity, medical or behavioral health issues, isolation and/or issues living independently. Working within a comprehensive team of skilled professionals the case managers engage with the Supportive Services team to get the client back to self-sufficiency.

  • Provides direct services to clients including assessment, crisis intervention, advocacy, and case management
  • Provides guidance and support to help clients identify their own strengths, set achievable goals and follow through consistently so they can become self-sufficient
  • Provides evidence-based housing stabilization services and homeless prevention to seniors who are current or at risk of homelessness and have experienced neglect or abuse
  • Provides clients with guidance, support and mental health referrals so they can reach their goal of stabilization and self-sufficiency
  • Assists clients with conflict resolution issues with family, landlords, etc.
  • Meets with clients at their homes and other locations including office, senior centers, faith communities, and other public spaces
  • Screens clients for eligibility for all Interfaith programs including housing, basic needs, senior emergency funding assistance and make appropriate warm referrals to internal resources
  • Provides outreach to social service organizations, mobile home parks and senior apartment complexes, senior centers, and other organizations that serve seniors
  • Links and networks clients with resources within the agency and utilizes other public and private social service agencies as necessary
  • Packs and delivers food boxes to clients prepared by the Interfaith Food Pantry
  • Administers supportive services per agency and contract guidelines
  • Attends and participates in program and agency meetings and trainings
  • Creates relationships and opportunities for landlord engagement
  • Provides housing navigation services including identifying housing resources and aiding in application process
  • Identifies other necessary resources and advocates for clients’ needs
  • Maintains accurate and complete records as required by grants and contracts
  • Maintains client records of participation, activities, and progress in their case files
  • Enters client data into Efforts to Outcome (“ETO”), HMIS data system and other databases as required by Interfaith and funders in a timely and accurate manner
  • Provides services in the community; working with clients in various settings, which include but are not limited to, other agency programs, faith centers, and school administrations
  • Participates in all staff meetings and trainings
  • Performs additional duties as assigned


  • Bachelor’s Degree in Social Services or related field; or equivalent combination of education and experience preferred
  • 2+ years of relevant work experience required
  • Experience working with homeless and/or vulnerable populations preferred
  • Experience working Seniors preferred
  • Bilingual (Spanish/English) preferred


  • Paid Time Off – Three weeks to start!
  • Paid Holidays – 13 scheduled
  • Flexible Work Schedules
  • Medical, Dental, and Vision Insurance
  • AD&D / Group Life Insurance
  • Flexible Spending Accounts – Medical and Dependent Care
  • Matched 401(k) Retirement Plan
  • Early Release Days!
  • Work Anniversary Bonuses
  • Tuition Reimbursement and Public Service Loan Forgiveness Eligibility
  • Employee Assistance Plan (EAP)
  • Home Ownership Assistance Program
  • Casual Work Environment
  • Professional Growth and Career Development Opportunities

Interfaith is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, religion, pregnancy, marital status, affectional or sexual orientation, gender identity or expression, genetic information, disability, nationality, sex, veteran status, or any other characteristic protected by federal, state or local law. In addition, Interfaith will provide reasonable accommodations for qualified individuals with disabilities.

Interfaith Community Se


Escondido, CA
92025 USA



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