We are currently hiring experienced Call Center agents to support an inbound initiative for our client. Pay starts at $15 an hour and the role take is in the Baymeadows area. Apply today.
2nd Shift: 3PM-11:45PM
Provide exceptional customer service, through inbound & outbound calls, by showing compassion and empathy to solve the customer problems. Educate our customers on their available benefits, connecting them to resources that support their health care journey.
Assist customers with understanding their benefit options. Flexibility to work between 8:00 AM - 11:00 PM. Working hours: 8:00 AM - 11:00 PM Skills:
Must be 18+ years of age and legally authorized to work- in the United States
Must be able to submit to a full background check and drug test
Ability to understand and apply knowledge of policies, process, procedures, confidentiality, business ethics, transaction flow, transaction scripts and documentation requirements.
Computer savvy. --Ability to communicate through written and verbal communication Education: High School