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Help Desk Support II

Intelliswift Software Inc Burlington, MA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description:
• Experience in troubleshooting and critical incident management
• Experience in project and task management
• Experience supporting Windows 7 & 10 O/S and Microsoft applications
• Excellent oral and written, interpersonal, and communication skills
• BS Degree or equivalent experience (3+yrs of related experience in corporate computing environment)

Technical Proficiency:
Ability to use and understand the functionality of various IT programs, systems, and protocols (including, but not limited to):
• Windows 7 and Windows 10
• Microsoft Office 2013 to 365
• Anti-virus/Anti-malware
• Ticketing Systems
• Hardware (Desktops and Laptops)
• Mobile Devices and Applications (smartphone and tablets)
• Remote Desktop
• Backup Solution
Wired/Wireless Networking Technologies

Intelliswift Software Inc


Burlington, MA
01803 USA