Job Title: Operations Transit City Expert Act as a Geo operations city specialist, making sure data on its traffic and transit routines, modifications and plans is always updated and accessible as early as possible. Interact with Product and Operations teams making sure requests are adequately prioritized and taken care of. Do the initial screening and outreach related to potential local partners for top initiatives. Provide local insights, supporting the design of a local strategy and maintaining the health of the most important partner relationships.
Role and Responsibilities: *Communicating with internal stakeholder teams and external companies to achieve project goals. *Reporting project status and results to managers and stakeholders. *Identify transit user expectations, broken critical user journeys, data gaps and provide insights to product. *Identify patterns and systematic data problems or gaps. *Assist PgMs and SPD to communicate with the partner/provider about required data fixes or inform about problematic data areas.
Top 3 daily responsibilities:
*Create city level transit data modeling policies based on the market needs and local regulations.
*Validate quality of new and updated data and Make necessary edits for all transit data types.
*Field escalations of complex or edge-case data issues from internal teams and resolve appropriately including creating bugs for external teams.
Mandatory1.BS in computer science ( Preferred) with 3-5 years of experience in transit/ maps domain. 2.Great communication skills required for internal and external communications 3.Must have excellent oral and written communication skills. 4. Ability to develop a deep understanding of GTFS (General Transit Feed Specification) data structures and specs. 5. Familiarity with regional urban transit systems and ability to develop a deep expertise of those systems for a selected set of cities 6.Problem-solving and analysis skills 7.Attention to detail and accuracy in data entry. 8. Ability to travel internationally or domestically for brief periods (<1 week) 9.Good technical writing capabilities for generating regular reports and drafting data modeling policy
Desired1. Basic programing skills (SQLand python) - not mandatory
2. Prior exp working with transit agencies partners and aggregators.
3. Transit/ maps experience is highly desirable