Administrative Assistant

About American Senior Benefits

American Senior Benefits supports over 1800 agents in over 34 states and is rapidly growing. At our headquarters in Olathe, Kansas we support all our agents' and clients' needs. As an Integrity Marketing Group Partner, we are able to experience all of their corporate benefits and support starting with competitive compensation and it just gets better from there.

Why Work Here

We love celebrating all your hard work with fun and swag - and we love giving back! You can look forward to friendly competitions and contests, as well as activities that help raise money for charities in the communities we serve.

At Integrity, we include benefits that make work-life more fun with more peace of mind for you. These benefits include but are not limited to:

• Generous PTO and holiday schedule, with extra time off for community service and your birthday
• Multiple health insurance plans to choose from
• 401(k) with immediately vested employer matching
• Integrity-paid HSA contributions for eligible health plans
  Employee ownership program after one year, which grants meaningful ownership in Integrity's ongoing success

Values

• Integrity - It's in our name and it frames all that we do. We approach our business relationships with integrity and adhere to the highest ethical principles in all we do.
• Family - We value our customers, industry partners, employees and their families as part of the greater Integrity family. We treat our employees and our customers with dignity and honesty.
• Respect - We treat our industry partners, employees and customers with respect.
• Service - Serving others is at the heart of all we do. We are passionate about offering world-class service and exceeding expectations.
• Partnership - We look at our business relationships as long-term partnerships that are mutually beneficial and create value for each person. We communicate clearly and directly with our partners to facilitate the best outcomes for all.

Administrative Assistant

We are seeking an organized and creative Administrative Assistant to work full-time with our team to assist in the office's administrative activities and coordinate various administrative processes. The Administrative Assistant responsibilities include a wide range of activities and are driven by the need of the office.

Position Responsibilities

• Answer and direct all incoming calls from customers.
• Respond to customer inquiries by phone, in person, or in written form
• Scanning paper forms into the appropriate file.
• Properly handling sensitive data with care and in compliance with our federal and local laws & guidelines.
• Make necessary updates in the company's CRM regarding client changes.
• Manage the agent database and make the necessary administrative onboarding and contracting updates
• Order office supplies
• Receive/sort/process mail
• Manage bulk mailings, client mailings, and email marketing
• Organize and initiate workflows through office and database; monitor follow-up

Position Requirements

• Excellent telephone, oral and written communication skills
• Proven to be highly dependable and self-motivator
• Be able to work independently with sound organization skills
• Must possess proficient computer skills and excellent knowledge of Microsoft Office products and Window-based applications
• Curious and able to ask probing questions to obtain necessary information
• Insurance industry experience is preferred, but not required
• Must have good understanding of general office procedures, processes, and equipment
• Ensure excellent service is rendered to agents

About Integrity Marketing Group

Integrity Marketing Group is one of the nation's leading independent distributors of life and health insurance products. Integrity's broad and innovative approach is driven by a singular purpose: to help people protect their health and wealth so they can be ready for the good days ahead and make the most of what life brings. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone and online. Integrity's 5,500 employees currently support over 420,000 independent agents who serve the needs of more than 2.2 million clients annually. For more information, visit www.integritymarketing.com