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Systems Administrator

Integris LLC
Wichita, KS
  • Expired: January 13, 2023. Applications are no longer accepted.
Systems Administrator

At Integris we believe in spoiling our clients. That begins with our dedication to hire and cultivate the most talented individuals in the industry. Our people are exceptional, resourceful and thrive in collaborative environments, but more importantly - built to the core to wow our clients and coworkers as to how helpful we can be. Cool tech, green tech, cool offices, electric cars, basketball, ping pong, regular office meals/outings, and amazing team members are some of the perks our rock stars enjoy. Sweating the small stuff, obsessing about your reputation, teamwork, attention to detail, professional, personable, excellent communications, giving, positive personality, smart and awesome is what we look for in return. If this is the sort of culture you look for in an organization, we want you as a part of our team.

This Systems Administrator position would be eligible for very competitive benefits package. Integris pays 60% towards employee's medical coverage as well as a portion of the premiums for dependents. Dental and Vision are also available at reasonable rates, and we also offer a Health Savings Account option. The company pays the full premium for short-term disability as well as a $50,000 life insurance policy for all employees AND you have the option of electing additional life insurance for yourself and any dependents if that is what best fits your needs. We also provide a handful of supplemental insurance options, as well as, 401K. All employees are banked 4 weeks of PTO prorated based on start date. We also give additional time off for your birthday, up to 4 hours of parental leave to be with your child for a school function, AND up to 8 hours of volunteer time to serve in a charity of your choice. We offer 8 paid holidays and 1 additional floating holiday!If this sounds like the right information technology support opportunity for you, apply today!

A DAY IN THE LIFE AS A SYSTEMS ADMINISTRATOR

As a Systems Administrator, you are responsible for responding to and assisting clients with resolving common technical issues, while meeting customer service and response time (SLA) objectives. You serve as an escalation point for the Support Desk to resolve complex issues and provide onsite and remote support to our clients who have critical response time requirements for their business technology systems. With urgency, you manage your daily schedule and are always happy to help. You are self-motivated to find ways to improve both client systems and your own technical knowledge.

Essential Duties and Responsibilities:
  • Works with customers to troubleshoot technical computer issues and fully documents actions and results.
  • Configures new equipment, systems and software for customers.
  • Updates technical documentation detailing the customer's computer environment and configurations.
  • Performs routine maintenance tasks on PCs and servers.
  • Participates in team meetings by reporting status of action items and helping to identify and resolve service delivery and customer issues.
  • Ensures appropriate data security and data backup processes and systems are in place to protect the client's business systems.
  • Serves as escalation support for Support desk Admins to resolve complex client issues.
  • Maintains relationships with assigned clients to meet client retention goals.
  • Manages daily schedule to meet the demands of clients.
  • Works with Project teams as needed to meet client needs


QUALIFICATIONS FOR A SYSTEMS ADMINISTRATOR
  • Intermediate knowledge of Microsoft Server Operating Systems, Networking, Office365,
  • And RMM and PSA tools.
  • Intermediate knowledge of computer networks and security.
  • Advanced knowledge of PC troubleshooting.
  • Basic knowledge of general office equipment


Are you flexible and able to work both independently and as part of a team? Do you have strong and persuasive communication skills including the ability to explain technical information in layman's terms? Are you able to plan and prioritize effectively? Do you have a professional demeanor? Can you handle stressful situations in a congenial manner? If so, you may be perfect for this information technology position!

WORK SCHEDULE

This is a full-time, Monday-Friday technical support position. Our business hours are from 8 am - 5 pm

Integris LLC

Address

Wichita, KS
67202 USA

Industry

Technology

View all jobs at Integris LLC