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Full Time Associate (CSR) #customerservice

Integrated Marketing Bridesburg, PA
  • Expired: over a month ago. Applications are no longer accepted.

Customer Service Position Title: Customer Service Associate

Customer Service Position Type: Full Time, Permanent

Customer Service Position Location: Broad Axe, PA

Customer Service Position Salary: Starting at $500 - 700 weekly

Our Customer Service Associates are tasked with providing exceptional care and support for our broad consumer base. Our Customer Service Team is equipped with in-depth knowledge of our clients’ products and services. Our associates are responsible for providing clear and knowledgeable responses for consumer inquiries, providing guided troubleshooting, and promoting new client offerings. The satisfaction of our consumers is paramount to our success, so our associates must be great communicators dedicated to top tier Customer Service.

Essential Functions:

  • Collaborates and communicates effectively in a team environment to resolve customer issues

  • Provides customers with detailed information about current products and services

  • Acquires new customers through efficient product presentations

  • Handles escalations in a calm, professional and efficient manner

  • Communicate warmly and effectively with customers to drive long term retention

  • Introduce products and services while operating within SOP and Quality Assurance Guidelines

  • Executes sales for customers interested in current promotions

Core Competencies:

  • Computer and mobile device literate (MacOS, Windows, Android, iOS)

  • Clear written and verbal communication abilities

  • Strong problem solving and analytical thinking skills

  • Operates well in a technical capacity in a teamwork oriented environment which requires consistent and clear communication

  • Client centric-approach: strives to achieve outcomes that meet both client goals and consumer needs

  • Must be comfortable properly executing sales transactions

  • Minimum High School Diploma or Equivalent is required for all Customer Service Associates

  • At least one year of previous customer service, retail, sales or data entry experience in required

Our Customer Service Associates have a genuine passion for helping create long term relationships with our loyal customers. We provide thorough on the job training to ensure that each of our associates has the comprehensive knowledge and skill set to provide the best possible care. Our Customer Service Associates are eligible for promotions within this department upon demonstrating a successful track record.

Background in advertising and sales, customer service and sales specialist, customer service, retail, timeshare, timeshare customer service, customer service associate, B2B, B2C, creative to creative customer service, retail customer service, retail customer service associate, retail customer service executive, retail customer service manager, retail customer service assistant manager, assistant sales manager, presentations, presenting, face to face, client relations, client retention, client acquisition, account management, client retention, client relations, customer service, performance based, restaurant, retail, bartender, waiter, waitress, server, manager, bar, bar back, bartenders, Houston bartender, lead bartender, food service, busboy, host, hostess, hospitality, hotel, front desk, receptionist, brand manager, brand sales, promotions assistant, event coordinator, sales coordinator, sales manager, customer service, customer service representative, customer service associate, customer service specialist, customer service manager, csr, customer service, brand ambassador, brand representative, brand manager, challenging, leadership, competitive, sports, fraternity, sorority, athlete, athletic. Entry level customer service, retail customer service, retail customer service manager, retail customer service associate, retail customer service executive, retail customer service assistant, retail customer service assistant manager, retail customer service, customer service executive, customer service associate, retail assistant, customer service specialist, customer service representative, customer service manager, customer service assistant manager, customer service and customer service, customer service and sales, customer service and sales manager, customer service consultant, customer service leads, customer service executive, customer service representative, customer service manager, customer service associate, customer specialist, customer care, customer relations, client relations, customer acquisition, customer retention.

Sales positions will be related to client acquisition, client retention, client relationship development, client Relevant background experience will include relationship manager, crm, customer service and customer service, sales intern, public relations intern, communications intern, sports sales intern, sports sales, sports sales management, advertising intern, b2b, b2b customer service, b2c, b2c customer service, creative to creative, creative to consumer, promotions assistant, promotions representative, sales and promotions, promotional customer service, promotional sales, promotional advertising, sales major, sales degree, minor in sales, sales minor, brand ambassador, brand representative, brand sales manager, brand manager, bartender, lead bartender, Houston bartender, waiter, waitress, store manager, Houston waiter, Houston waitress, key holder, store key holder, host, hostess.

Backgrounds in any of the following will be helpful in this position: human resources, recruiting, entry level assistant, sales, customer service, entry level sales, sales management, director of customer service, director of customer service promos, director of customer service promotions, distribution customer service manager, district customer service manager, field rep, customer service rep, sales rep, field representative, field customer service engineer, floor supervisor, independent consultant, inside customer service, inside customer service rep, inside customer service representative, international customer service account manager, internet customer service manager, major, account exec, sales and customer service account executive, sales account manager, major accounts.

We are seeking candidates who possess the skills needed for an account representative, manufacturers rep, manufacturers customer service representative, market research, sales, medical customer service, merchandize manager, national account manager, national customer service manager, national customer service rep, national customer service representative, point of sale supervisor, product customer service manager, quote clerk, regional customer service manager, customer service & sales, customer service & sales admin, customer service & sales administrator. customer service & sales director, customer service & sales manager, customer service account manager, customer service administrator, customer service analyst, customer service and sales, customer service and sales admin, entry level, customer service, sales, customer service, advertising, clients, sports, , sports sales, full time, part time, internships, interns, college, sports, restaurant, hospitality, retail, cashier, server, promotional customer service, public relations, client relations, clients, advertising, restaurant, mass communications, creative administration, recruiter, internships, interns, college graduates, retail, customer service, promotional customer service, other. sales, events, promotions, customer service, customer service, public relations, retail restaurant, account executive, and customer behavior.

Integrated Marketing

Integrated Marketing was founded across the pond in London, England. Over six years ago, a small group of ambitious, determined individuals bought their ideas together to form what would become an international success story.

Address

Bridesburg, PA
USA