Customer Service Associate
Here’s to providing a personal service that’s second to none. As a Customer Service Associate for GCI, you’ll be there for every new and existing customer who has questions about our clients products, services and current promotions. You will provide expert customer service to give advice, offer support and leave the customer feeling satisfied with their customer experience. You’ll be there to help our clients and customers every step of the way – however far you want to go in your career with Fremont's most established marketing firm.
You’ll be the professional face of our well known client, you will engage with new and existing customers, using persuasive and conversation techniques build rapport and relationships which lead to closing of successful sales. Talking with all sorts of different customers, you’ll deliver a personal service every time, and, with lots of training to get you up to speed, we’ll help you to do just that.
Experience in a similar job would be a big advantage, but it isn’t essential. We’re looking for hands-on kind of people. People who are ready to roll their sleeves up, learn, and become the best they can be. Friendliness, enthusiasm and a genuine interest in people’s needs will go a long way too. Most importantly, we look for go-getters, people with lots of initiative, and those who know what it means to put the customer first. And in return, we’ll do everything we can to look after you too.
All we ask in return is that you’re determined to work hard, be part of a team, and learn new things every day – and with all the training and support you’ll get throughout your career here, we’ll give you everything you need to succeed.
To Apply, simply forward your resume to our human resources department, who will be in touch with successful applicants to further discuss the role and your application.