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Chief Technology and Innovation Officer

Insured Retirement Institute
Washington, DC
  • Posted: over a month ago
  • Full-Time
Job Description: Salary: $175K to $225K At the Insured Retirement Institute (IRI), we have a fantastic team committed to our mission of championing retirement security for all Americans. IRI is seeking a highly skilled and experienced Chief Technology and Innovation Officer to oversee the strategic direction and implementation of IRI’s Operations and Technology membership programs. The primary responsibilities include leading members through digital modernization and solution adoption, coordinating the work of various committees and working groups, facilitating knowledge sharing across member companies, partnering with solution providers, planning conferences and other membership meetings, overseeing third-party partnerships, supporting industry automation standards, executing strategic direction, and managing IRI’s responses to member needs. If you are a technology visionary with expertise in technological development and solutions who executes with vision, we want to hear from you! Working directly with the CEO, the senior leadership team, and IRI’s members, you will act as a both a technology and business expert, helping to make decisions impacting current and future technology business operations in the annuity and retirement income industry. Primary Responsibilities Program Management Serves as the facilitator and project manager for the Operations and Technology program, which helps IRI members identify, implement, and adopt new innovations. This work is largely done through board-level as well as member-level committees. Committees include the Ops & Technology Board Working Group, the Ops & Tech Senior Steering Committee, and numerous working groups that focus on more detailed topics. Develops a strategic plan for IRI’s operations and technology program; prepares and implements project plan based upon strategic plan; resolves problems; identifies trends and pivots project plan, as needed. Facilitates knowledge sharing and education about trends and new innovations by developing and executing on a content strategy that includes white papers, thought leadership pieces, webinars, in-person and virtual events, executive summaries, process standards, and other content that helps members achieve their technology and innovation goals. Serves as staff lead for the ops & tech agenda at the IRI Annual Conference and at other in-person and virtual events hosted by IRI. Manages the development of related content and identification of speakers along with sponsorship identification and other related duties. Facilitates communication between all internal departments and the Ops & Techs committees and working groups to ensure implementation of industry automation standards comply with regulatory requirements. Collaborates with IRI’s advocacy teams to ensure Ops & Techs priorities are represented in IRI’s advocacy agenda. Works in conjunction with regulatory stakeholders to educate state insurance departments on how the IRI operations and technology program conducts business. Continues to build member value and facilitates an environment that promotes inclusiveness and collaboration. External Partnerships Maintains and deepens existing partnerships with solution providers in the industry for the purpose of addressing industry challenges and supplying thought leadership. Identifies and develops new partnerships in line with strategic goals. Oversees relevant IRI activities with these partnerships. Coordinates IRI-relevant activities for and participates in working groups hosted by supporting organizations (ACORD, DTCC, OMR, SILA etc.) with the objective being a centralized leadership hub that enables industry members to use their resources efficiently. Attends and contributes as a panelist at major industry conferences to further carry the message about the role of IRI’s operations and technology program across the industry. Department Leadership Meets financial objectives by preparing an annual budget for the Ops & Tech department; schedules expenditures; analyzes variances; and initiates corrective actions, as needed. Oversees and manages internal IRI information technology operations, including managing the relationship with IRI’s external IT vendor(s). Enhances department and organization reputation by accepting ownership for accomplishing new and different projects; translates actionable ideas into implementation plans for industry. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Performs other duties as assigned. Supervisory Responsibilities Manages the Manager, Operations and Technology and the Executive Assistant and Office Manager. Recruits, interviews, hires, trains; conducts timely performance evaluations, and develops and mentor staff. Education and Experience Bachelor’s degree in business, computer science, or related field required; Master’s degree in business or a technology-related discipline preferred. Ten (10) or more years of progressive experience with an operational and technical background in the financial services and/or insurance industry required. Experience includes executive leadership roles demonstrating a track record of technology innovation, design, development, and implementation required. At least three (3) years of supervisory experience leading, developing, and inspiring team members required. Extensive background in project management is required. Solid understanding of the insurance industry along with the third-party distribution model that fuels it. Experience with strategic planning and the execution of strategic plans. Experience leading teams on technical solutions and working with rapid growth and implementing change.Familiarity with the sales distribution process and the compliance components of state and federal regulations or demonstrated ability to learn these quickly. Preferred Qualifications Excellent critical, analytical, and strategic thinking skills with the ability to interpret data, rules, and policies. Excellent written and verbal, communication skills offering expertise in technological development and solutions and the ability to clearly explain and lead discussions on issues of significance to IRI and its members, Excellent leadership skills with the ability to think strategically, lead and manage committees, working groups, and task forces on issues of significance to IRI and its members. Excellent presentation skills with a high degree of comfort presenting to various audiences. Excellent interpersonal relationship skills with the ability to foster and maintain relationships with IRI staff, members, board of directors, and solution providers to advance positions. Excellent multi-tasking skills and ability to work in fast-paced atmosphere with changing priorities. Excellent information gathering and information monitoring capabilities. Excellent organizational and analytical skills are essential. Excellent problem assessment and problem-solving abilities. Excellent coaching skills to build teams and mentor staff. Excellent collaborative skills and ability to work in teams. Ability to influence and persuade others and build partnerships with internal staff, members, and solution providers. Proven ability to find operational and technical solutions to business challenges – within a keen eye on startup capital, ROI (Return-On-Investment), and sustainability model for the solution. Demonstrated ability to set strategies, implement tactics, and meet objectives. Knowledge of developing and executing XML standards and data specifications. Knowledge of the field of standards in the eyes of membership and other constituencies, such as ACORD (PPfA, XMLifE, TXLifE, XTbML), CLIEDIS, NAILBA, FSI, SIMFA, FINRA/NASD, LIMRA, SOA, etc. Knowledge of STP components within the Annuity Sales Automation or Retirement Income space. Experience with meeting planning and facilitation. Must have a strong work ethic, be effective in ambiguous situations, and remain committed to meeting deadlines. Strong, positive reputation. Proficient with Microsoft Office Suite (Word, PowerPoint, Outlook, Access, etc.); database and other related software. Ability to work well independently and as a member of a team. IRI’s compensation and benefits package addresses a wide range of personal priorities and needs, giving employees the assurance that their health and wellness are equally important to us. IRI offers medical, dental, vision, PTO, 401K plan, paid parking (when in the office), short-term and long-term disability insurance, generous work and life balance programs (e.g., remote work, floating holidays, summer Friday hours, and volunteer service hours), and a commitment to professional development. In accordance with applicable law, prospective hires will be required to demonstrate that they have been fully vaccinated for COVID-19 or intend to be vaccinated for COVID-19 or qualify for a medical or religious accommodation to this vaccination requirement. Individuals who have an approved medical or religious accommodation may be required to comply with Covid-19 testing requirements upon commencement of employment. The Insured Retirement Institute is an Equal Employment Opportunity employer that is committed to diversity, equity, and inclusion. We strongly encourage women, people of color and non-dominant ethnic groups, veterans, individuals with disabilities, neurodiverse persons, and members of the LGBTQ+ community to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veterans’ status, or other status protected by applicable law. IRI conducts background checks on candidates. Principals only.

Insured Retirement Institute


Washington, DC
20005 USA



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