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Full Time Customer Relations Manager

Instep Management Group, Inc. Upland, CA
  • Expired: 27 days ago. Applications are no longer accepted.

We are currently expanding our Customer Service team and are in need of outstanding Customer Service Representatives. To be considered a successful candidate for this position, the right individual will focus on all aspects of customer satisfaction and care. We need a Customer Service Representative who can take charge and foster positive relationships with our clients. If you know how to find unique ways to deal with customer complaints or concerns, you’d be a perfect fit for this position.

Day-to-day tasks include, but are not limited to:

  • Answering customer’s inquiries
  • Meeting reasonable customer satisfaction goals
  • Working with other members of the customer service team in order to meet and exceed established metrics for the position
  • Interact with customers on a daily basis, responding to their questions and guiding them to the appropriate service. This includes communication both over the phone, as well as through email

Consider yourself a good match if you're:

  • Experienced- 2+ years’ experience in customer service
  • Communicative - Excellent verbal and written communication skills
  • Proficient- Microsoft Office Suite and Google Docs, as well as other CS related applications
  • A wordsmith- you have a way with words, both orally and written

Instep Management Group, Inc.

Why Work Here?

High Growth Startup Culture, Leadership That Cares & Excellent Perks

Instep Management Group is known for bringing companies and consumers together. Our customized outreach campaigns capture attention and get people talking. It doesn’t take long for us to earn loyalty and trust. No print or broadcast ad can elicit the results we deliver. If you want fast growth for your business, we’re the partners you need.

Address

Upland, CA
USA

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