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CSR - Customer Service Representative

Instep Management Group, Inc. Chino, CA
  • Expired: 6 days ago. Applications are no longer accepted.

To perform this job successfully, the individual must be able to do the following:

  • Effective and efficient handling of customer transactions.
  • Accurately record and maintain customer contact information and details.
  • Build and maintain company customer relationships.
  • Execute customer sales with ease and fluidity
  • Consistent following up on commitments in a timely manner with customers.
  • Track appointments to ensure customer orders are handled effectively.
  • Assist customers in determining order requirements or services.
  • Appropriately identify and escalate customer issues.
  • Quote prices and credit terms, and prepare sales orders for customers.
  • Complete sales transactions and processing of payments.
  • Practice Customer focus, collaboration, and communication with team
  • Retain up to date knowledge of company products
  • Perform additional duties as required and or requested.

Additionally the candidate must meet the following Education and Experience requirements:

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Clear communication with the ability to use positive language
  • Attentiveness
  • Proven ability to handle multiple tasks at once
  • Goal oriented focus
  • Good mathematical skills; ability to do calculations quickly
  • Bilingual (Spanish) preferred


  • High School Education Required.
  • Some college work completed preferred.
  • Minimum 2 years’ customer service experience. If you possess the required skills and experience, we would love to meet you!

Instep Management Group, Inc.

Why Work Here?

High Growth Startup Culture, Leadership That Cares & Excellent Perks

Instep Management Group is known for bringing companies and consumers together. Our customized outreach campaigns capture attention and get people talking. It doesn’t take long for us to earn loyalty and trust. No print or broadcast ad can elicit the results we deliver. If you want fast growth for your business, we’re the partners you need.


Chino, CA