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Director, Culture & Engagement

Inspire
Philadelphia, PA
  • Expired: January 20, 2022. Applications are no longer accepted.


Inspire is a clean energy technology company on a mission to transform the way consumers access clean energy and to accelerate the world's transition to a net-zero carbon future.

We provide our customers with access to renewable energy from wind, solar, and hydro powered sources without service interruptions or costly installations at a flat, predictable monthly rate. For every year that a customer spends with Inspire Clean Energy, they have a greater impact on climate change than 10 years of strict recycling.

Our rapidly growing team of mission-driven, climate enthusiasts is passionate, innovative and committed to a better future for the planet.

POSITION SUMMARY

Inspire's Director of Culture & Engagement will serve as the thread across the business for all things culture and engagement and play a hands-on role in all aspects of the employee lifecycle. This role will create a culture and engagement roadmap that will be our north star for building an environment where Avengers feel energized, engaged, valued and can be their whole, authentic self. This role will understand the changing landscape and work closely with internal teams to build an approach that allows us to be agile and adapt.

THE DIRECTOR, CULTURE & ENGAGEMENT HAS 8 MAIN RESPONSIBILITIES

Priorities can often change in a fast-paced environment like ours, but this role includes, but is not limited to, the following responsibilities:

Culture & Engagement Strategy: Set a bold cultural & engagement aspiration and strategy: In partnership with People Leadership, determine the ideal cultural north star that boosts engagement and significantly advances DE&I outcomes; translate vision into a tactical, year-long roadmap

Employee Engagement: Play a key strategic role in employee engagement. Through support of Inspire's quarterly engagement survey and action planning process; Analyze engagement survey data in partnership with Sr Manager, Comp & Analytics and Sr Manager, Talent Development in order to best support employees and teams by gathering additional qualitative information in low scoring areas. Additionally, supporting leaders in their approach to enhancing the employee experience (offsites, team building and connection focused programming to enhance relationships)

Internal Communications: Manages Internal Communications calendar in partnership with Marketing, Monthly huddle, crafts copy for all HR and Culture/Engagement focused Communications (calendar management, Huddle, support of People and Exec communications)

Onboarding : Manages and audits 90 day onboarding experience including preboarding process, orientation, e-learning trainings, and RAMP offsite

Offboarding: Participate in exit interviews and exit survey aggregation to identify themes in opportunities for areas of improvement and increased retention solutions

Company Programming & Events: Own and maintain Inspire's company-wide annual calendar through partnerships with the office of the president, ERG chairs, and impact team to build out a cohesive flow of programming.

Leads the Community Team in executing on the following touchpoints:
Maintain Event traditions (Holiday Party, Earth Day, Halloween),
Build & maintain volunteerism program in partnership with Impact
Implement and manage wellness initiatives
Maintain Community recognition strategy
Manage recurring & smaller scale programming to drive engagement in Open Workplace
Play a key support role to Employee Resource Groups (ERGs) to curate cohesive programming and participate in the company Diversity Council.

Team Leadership: Develop, coach and grow talent on the Community Team.

Office Facilities: Oversee day-to-day operations of both coasts, project manage evolution into Open Workplace, project manage any office moves or expansions. Leads the Community Team in execution on these touchpoints.
SOME YEAR 1 DELIVERABLES
Huddle Management
Implementation of engagement action plan support
Annual Programming calendar strategy & management
Audit of 90 Day Onboarding program & Ramp (onboarding offsite)
Return to work plan and implementation of Open Workplace
Community events & programming strategy and schedule
Recognition program maintenance and evolution
Internal communications strategy & calendar management
Annual Retreat evolution & execution
Wellness initiatives









SUCCESS METRICS
Programming: Frequency and # of attendees/% participation:
Open Workplace initiatives
Events
Wellness Initiatives Cohesive events flow with Company-wide touch points, ERG & Impact programming

Engagement: improvement in overall engagement and retention numbers through focused programming and other avenues
DE&I: Drive continuous improvement against long-term culture and inclusion outcomes
Onboarding (Ramp) Survey:
Connection to organization/fellow Avengers, trust in leadership, business understanding
I had the tools (software, hardware) and resources (people and technical) to hit the ground running in my role

DESIRED TRAITS
Emotional intelligence
Creativity
Organized
Strong relationship building skills
EXPERIENCE
Must Have

8+ years of experience in Human Resources, DE&I, culture/transformation, PR, and/or communications
Prior experience managing or participating in internal communications; requiring a colloquial, strong written and spoken skillset with the ability to craft messages for a variety of audiences and reflect a variety of voices
Experience driving an engaging and collaborative culture in a remote work environment
Experience in building and/or partnering on company-wide DE&I initiatives through ERG engagement and thoughtful programming
Experience orchestrating/leading action across multiple channels & departments, without always having direct authority
Prior experience hiring, developing, coaching and growing a team of 2-3 direct reports
Experience developing, implementing, and measuring employee programming, while managing limited resources, short deadlines, and shifting priorities
Ability to positively impact culture, creating sustained engagement, energy and excitement about the mission, vision and strategy of the organization
Must be willing to travel between coasts (Philadelphia/Los Angeles) minimally 12 times per year to attend/facilitate new hire orientation (Ramp), regional/company wide events, check in on offices, team onsites all dependent on current COVID related regulations and our approach to in person gatherings as a company.

Nice to Have
Knowledge of office operations and facilities, up-to-date on local office requirements
Exhibits strong collaborative skills and the ability to work cross-functionally across all levels of management
Experience leading change management initiatives
Experience specifically running/supporting ERGs
Ability to lead and influence at all levels within the organization, and make decisions while keeping all partners and leaders informed.

#LI-Hybrid










Inspire

Address

Philadelphia, PA
19117 USA

Industry

Business

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