OUR MISSION: **Our mission is to provide high quality health
services that improve the lives of all we serve.**
MAJOR FUNCTION: The Patient-Centered Medical Home (PCMH) Patient
Engagement Specialist (PES) will work on a multidisciplinary health care
team in a primary care setting. The PES will actively manage an
assigned set of patients that are determined to be generally healthy, at
low risk for avoidable and unnecessary utilization or have a
well-managed chronic condition. The PES focuses on supporting the goal
of patient accountability by helping patients to stay healthy through
participation in intervention directed activities that are aligned with
the patient's personal goals. This person focuses on obtaining the goal
of activated and engaged patients by helping them self-manage their own
health conditions, navigate the health care system in order to access
the services they need and support the goal of patient loyalty and
sustained affiliation with their healthcare organization.
? Associates degree required.
? 2 years patient care or patient services experience.
? Care Management, health care customer service or PCMH
background is desired.
? LPN or MA preferred.
D. Physical Requirements:
? Occasional travel may be required. PCC will be working
on-site embedded with one or a few PCMH(s).
? Physical and mental capacity to perform responsibilities as