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Field Service Technician

Insource Corporation
Toronto, ON
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Summary of main responsibilities:

  • Provide service and customer support during field visits.
  • Manage all on site installation processes, repairs and maintenance.
  • Diagnose errors or technical problems and determine proper solutions to achieve customer satisfaction.
  • Correctly instruct customers on proper care, training and maintenance.
  • Comprehend customer requirements and make appropriate recommendations/briefings.
  • Offer and promote potential products and services that are available to customers.
  • Produce timely and detailed service reports.
  • Maintain up-to-date job knowledge through completion of on-going training opportunities, satisfactory skills assessment, and attainment of job related certifications.

Desired Skills and Personality:

  • Ability to multi-task, prioritize, and manage time effectively.
  • Well-developed verbal and written communication skills to effectively interact with customers.
  • Passionate about technology, automation and process improvements.
  • Confident, energetic and enthusiastic personality.

Requirements:

  • Technical degree or certification.
  • Experience in packaging industry an asset.
  • If needed, must be willing to work nights, weekends and variable schedules.
  • Travel may be required from time to time.
  • Proven field service experience.
  • Ability to troubleshoot, test, repair and service technical equipment.
  • Familiarity with paper handling equipment/applications/environment.
  • Electronics and mechanical competency.
  • Own vehicle, Valid driver's license.
Company Description
Insource Corporation (Markham, ON), a leading Canadian technology supplier and service provider in the paper handling, mailing, printing, bindery and packaging industries, is looking for dedicated individuals to help us successfully deliver client solutions.

Insource Corporation

Why Work Here?
Make a difference working for a small company with a diverse population of customers and equipment solutions

Insource Corporation (Markham, ON), a leading Canadian technology supplier and service provider in the paper handling, mailing, printing, bindery and packaging industries, is looking for dedicated individuals to help us successfully deliver client solutions.

Address

85 Citizen Crt

Toronto, ON
CAN

Industry

Engineering

View all jobs at Insource Corporation