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Director, Operations and Facilities

Insignia Event Services LLC
Glendale, AZ
Expired: July 18, 2023 Applications are no longer accepted.
  • Full-Time
Position: Director, Operations and Facilities - Full Time/Exempt

Reports to: Assistant General Manager

  • Direct and oversee the strategic workflow, transactions, and processes for the company's facilities, operations, and safety and security departments including daily operations and event operation logistics.
  • Provide departmental leadership, personnel oversight, and ongoing professional development for facilities, operations, and safety and security team members.
  • Prepare, review, and manage facilities and capital budgets to ensure organizational compliance and the maximization of operational efficiencies.
  • Oversight of various functions to include event setup, conversions and tear down, facility inspections, maintenance, scheduling, and light constructions.
  • Implement and maintain records for equipment inventory and maintenance performed on all building machines/equipment.
  • Develop and implement operational policies and procedures and ensure timely completion of required departmental, and company related paperwork.
  • Work collaboratively with clients, third-party event vendors, internal departments, and all stadium stakeholders and partners in order to improve overall efficiencies and operations, to include the use of facilities and competing schedules.
  • Build best practice tools and processes which anticipate needs, prioritize and maximize investment dollars, and drive the best possible operational performance.
  • Develop and implement deferred and routine maintenance and housekeeping plans for the company and shared use facilities, working within allocated budgets; oversee and coordinate work of third-party contractors.
  • Oversee the maintenance of physical security systems in venues, including camera systems, access control, radio communications, and security software systems.
  • Ensures adherence to safety codes, with specific adherence to OSHA guidelines and other safety-related codes. 85-146951.
  • Demonstrate continuous effort to improve operations and event-specific security goals consistent with the strategic plan, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
  • Actively participate in department head senior management and staff meetings. Develop and maintain a harmonious working relationship with all the other departments internally and externally.
  • Other duties as assigned.

  • Bachelor's degree in facilities management, sports management, business administration or related fields.
  • Possess a minimum of five to seven years of progressively growing experience in assigned competencies or a combination of relevant education and work experience.
  • Five or more years of demonstrated success in facilities management or related fields.
  • Experience managing full-time, part-time and/or student staff.
  • Demonstrated ability to administer high-quality events.
  • Excellent organizational, management, communication and interpersonal skills.
  • Self-motivated and the ability to work independently and conductresearch and offer ideas for solutions.
  • Demonstrate flexibility and creative problem-solving skills.
  • Proven ability to work in a fast-paced environment with multiple competing priorities that require strong project management and decision-making capabilities.
  • Experience developing a healthy culture within an organization where employees feel valued, engaged, and united toward the common goals of championship-level performance.
  • Must be able to stand and exert well-paced mobility for periods of up to four (4) hours in length.
  • Ability to lift up to 20-30 pounds on a regular basis.
  • Ability to work in extreme temperature fluctuations and around excessive noise.
  • Available to work on event days including nights, weekends, and holidays.

  • Master's degree in facilities management, sports management, business administration or related fields.
  • Experience managing collegiate athletics facilities.
  • Experience leading and developing capital projects.

All offers of employment at Insignia Event Services are contingent upon clear results of a thorough background check.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.


Insignia Event Services LLC

Glendale, AZ
85305 USA



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