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Support Technician

Insight Recruitment, LLC Grand Island, NE
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Get your career off the ground with this IT Support position that pays for all schooling for certifications (Cisco, Microsoft etc) and you immediately get an increase in pay for every certification attained.  A recent college graduate could do well with some PC repair & software loading skills who is willing to learn & grow into higher level positions in our company.  Salary range is $50k - $62k (an hourly position and with overtime most are in the mid $60ks for the year) plus great benefits and excellent career prospects as we are growing.  Additionally, we offer opportunities to work remote once training is complete! 

Description

We are a well-established company located in the heart of Nebraska and we’re looking for a Support Technician to join our dynamic team. In this role, you will support and maintain our computer systems, and peripherals. This includes installing, maintaining, and troubleshooting all hardware and software while ensuring optimal performance for end users.

Responsibilities

•    Support end user hardware, networked devices and software.
•    Responsible for tracking and closing tickets as assigned, documenting instances of hardware failure, repair, installation, and removal.
•    Support development and implementation of new computer projects and new hardware installations.
•    Research computer products in support of PC procurement and development efforts. Evaluate and recommend hardware products for purchase.
•    Work with end users to identify and deliver required PC service levels.
•    Provide training and support to end users and staff on computer operation.
•    Perform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed.
•    Monitor and test PC performance and provide PC performance statistics and reports.
•    Construct, install, and test customized configurations based on various platforms and operating systems.

Requirements

•    Bachelor’s degree, preferably in the field of computer science and/or 2 years equivalent work experience
•    Prefer CompTIA or related certifications
•    1 year of customer service experience
•    Reliable and accountable
•    Hands-on hardware troubleshooting experience
•    Extensive equipment support experience with Windows based computer systems

Note:  This employer is unable to extend visa sponsorship to candidates who require it now OR in the future.  Candidates requiring sponsorship will not be considered.
 

Company Description
At Insight Recruitment we specialize in the placement of Information Technology (IT), Biotechnology & Life Science, and Executive professionals in all varieties of industries & disciplines.

Offering a boutique style service, we have grown organically over the years through word of mouth referrals and have become the Agency of Choice for companies who need the right talent to join their firm.

Our Services Include: Direct hire, Contract or Contract-to-hire.

We have served a wide variety of firms in the Midwest and nationwide since 1998 and as a result we have come to truly know our client's culture, their business demands and subsequently their hiring needs. Everything is evolving in today's marketplace and the most innovative professionals are driving this market. The success of your company relies on how you can attract, engage and hire these people: this is where we can help.

A Dynamic Approach

"Over 85% of our business comes from referrals; that's a powerful testament to the quality of service we deliver. Companies want to be truly heard and understood when they are working with an agency to help them find and secure the best talent available. Many come to us because they're tired of the larger nationwide chains only providing mediocre candidates, and they want better results.

And that is what every company receives with us: better results."

- Kinga Wilson, Search Consultant and Owner of Insight Recruitment

Insight Recruitment, LLC

Why Work Here?

We have a great culture!

At Insight Recruitment we specialize in the placement of Information Technology (IT), Biotechnology & Life Science, and Executive professionals in all varieties of industries & disciplines. Offering a boutique style service, we have grown organically over the years through word of mouth referrals and have become the Agency of Choice for companies who need the right talent to join their firm. Our Services Include: Direct hire, Contract or Contract-to-hire. We have served a wide variety of firms in the Midwest and nationwide since 1998 and as a result we have come to truly know our client's culture, their business demands and subsequently their hiring needs. Everything is evolving in today's marketplace and the most innovative professionals are driving this market. The success of your company relies on how you can attract, engage and hire these people: this is where we can help. A Dynamic Approach "Over 85% of our business comes from referrals; that's a powerful testament to the quality of service we deliver. Companies want to be truly heard and understood when they are working with an agency to help them find and secure the best talent available. Many come to us because they're tired of the larger nationwide chains only providing mediocre candidates, and they want better results. And that is what every company receives with us: better results." - Kinga Wilson, Search Consultant and Owner of Insight Recruitment

Address

Grand Island
Grand Island, NE
USA

Website