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REMOTE Call Center Representative

Insight Global Phoenix, AZ

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Insight Global is searching Member Service Representatives to join their new Midwest Division. Member Services Representative I is an important first-line of contact with our customers, setting the tone for how our company and services are experienced. They provide participants with the correct information at the right time to help them make better decisions about their benefits. Member Services Representative's use a variety of technological resources to make sure customers receive maximum satisfaction.

MUST HAVE:

  • Ability to work independently
  • Previous experience within a call center in their latest role
  • Ability to handle difficult conversations, calming down unhappy customers, patience
  • MUST HAVE RELIABLE INTERNET CONNECTION
  • High school diploma

PLUSSES:

  • Previous Healthcare call center experience is a HUGE PLUS
  • Associate’s or Bachelor’s degree
  • Previous call center experience or previous customer service experience within a pharmacy (Pharmacy Technician)
  • Pharmacy or PBM experience preferred

BENEFITS:

  • When they go permanent, the client COVERS THEIR BENEFITS! (applies to both single or family rates)
    • Yearly $2,400 bonus
    • 401k matching up to 4.5%
    • Tons of growth opportunity
    • Overtime opportunity

Insight Global

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Address

Phoenix, AZ
USA

Industry

Business

Website

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