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Product Support Agent

Insight Global Parent Naperville, IL
  • Expired: over a month ago. Applications are no longer accepted.

Shift: Monday – Saturday 11:30 AM – 8 PM (You will have Sunday off and your pick of Tuesday, Wednesday or Thursday)

Pay: 12/hr + Commission

Role: Product Support Agent

Must haves:

- Call center, Customer service, or sales background

- Strong Communication - Written and verbal

- Empathetic personality

Day 2 day:

These Agent will be taking inbound calls from people who have issues with their Dyson Vacuums. The Agent will get full training on product support and sales. These Agents will walk customers through a series of troubleshooting steps in hopes of fixing their problem or identifying what is broken. They will also be looking for opportunities in which this customer may be interested in an additional product or upgrading their current product due to the issue not being fixable or they are utilizing an older model with older technology etc. Most calls average 10 minutes in duration and Agents are encouraged to build rapport with their customers. Customer service skills are imperative!

Insight Global Parent

Why Work Here?

Full Benefits, Sign On and Quarterly Bonus, Per Diem, Overtime pay, Brand new equipment provided etc.

- One of the largest Self-Perform wireless construction companies in the U.S - 100 Crews nationally - Tier 1 AT&T Turf Vendor, also supporting Sprint, T-Mobile and Verizon Nationally. -3 world class training facilities across the US.

Address

2135 City Gate Lane Naperville, IL 60563
Naperville, IL
USA