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Computer Technician - IT

Insight Communications San Juan, PR

  • Posted: over a month ago
  • $18,720 to $24,960 Yearly
  • Full-Time
Job Description
Job Description

Department

Technology Department 

Location

342 San Luis St., Suite 304, San Juan, PR 00920

Position

Computer Technician - IT

Reports to

Gonzalo Quezada  

Title

Systems Engineer

 

Position type:

  Full time

   Part time

  Contract

  In house

Shift hours: 40 weekly

Operating: Monday to Sunday: Rotating

  Extent

  No extent

 

General purpose

Provide assistance in the correct installation, maintenance and operation of all technological resources, and ensure the effective, timely and continuous delivery of technical and user support services to the different areas of the company, maintaining a focus on quality, work in team and customer service.

RESPONSIBILITIES AND COMPETENCES

-  Respond to queries that are generated by clients or employees of our institution.

- Manage the networks and the technological equipment that is owned within the institution, with the aim of providing a quality service and optimizing the tasks that are developed.

- Create or manage the virtual platforms that exist in the company and the users or emails that are used for work.

- Provide preventive maintenance to the equipment that is used for the institution's work and reduce risks in them.

- Manage the network of internal servers that are owned.

- Create manuals that determine the performance of the devices that are available in the company.

- Create an inventory of the products that are served by the technical support area.

- Create backup copies in the areas that need it and keep the computer virus-free and out of danger.

- Manage the internet connectivity and telephone services of the company.

- Develop training with basic aspects for the institution's staff.

- Any other task designated by your supervisor or immediate manager, not limited to the aforementioned.

WORK EXPERIENCE REQUIREMENTS

- Experience in support work (HelpDesk)

- Experience with computer hardware work.

- Basic knowledge of networks (Troubleshooting (Ping, trace) to be able to identify connectivity problems)

- Trained to work under pressure and able to respond to high volume of work.

- Ability to work in a team.

- Good verbal and written communication, interpersonal and problem solving. 

Academic requirements

- University or technical studies in the computer science area.

DEMANDS 

- I work mostly seated for approximately 7 to 8 hours to be able to successfully fulfill essential functions

- Exposed to use of computerized equipment at all times to perform its functions

- Vision, speaking and listening are required to perform their functions and capable of being understood

- Be available to work overtime in cases of operational need that may be required

- Travel requirement if necessary, to the Dominican Republic facilities

APPROVED by

Maria Miranda De Jesús

Title

HR & Finance Director

Employee sing

 

Date

 



 

Affirmative Action Plan Statement / Equal Employment Opportunity

Insight Communications, Corp. offers equal employment opportunity to all employees and job applicants and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, firing, retirement, transfer, absence, compensation, and training.


Insight Communications, Corp.

342 San Luis St., Suite 304, San Juan, PR 00920

Tels. 787-625-1930, 787-625-1927, 787-625-1929   Fax.  787-625-1928


Monday to Sunday, rotative schedules.
40 hours per week.

Insight Communications

Address

San Juan, PR
00920 USA

Industry

Technology

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