## Job Description
At Inova Occupational Health, we're building a leading workplace-focused healthcare organization. We're dedicated to the health, safety, and well-being of our clients and their employees, and work to ensure their success through superior medical care, education, and preventative healthcare services. Our program consists of multidisciplinary professionals who work collaboratively to prevent work-related illness and injury, and promote the physical, mental, and social well-being of our clients and their workforce. We are privileged to serve many employers of all sizes, and are proud to serve first responders in the Virginia, Maryland, and Washington DC areas.
This is a busy Occupational Health clinic which manages client requests for occupational health exams/testing Accurately enters demographic information and client orders into the database system Collects, tracks, and maintains information specific to the department, often of a highly confidential nature Coordinates or performs a wide variety of administrative functions to support department activities Assists with urine drug screen collections and breath alcohol testing per established protocols. Also will be answering phones, sending out clearances, greeting and checking patients in.
Our team is comprised of dynamic individuals who are passionate about making a difference in the lives of our valued patients. Our professionals are passionate about health and wellness, and are committed to creating great experiences for patients. Our culture promotes positive motivation, skills excellence, and supportive and collaborative teamwork. We seek input from all team members to enhance our environment, services, and culture. Each team member is valued for their experience, knowledge, motivation and passion.
As a member of our team, you have the opportunity to work in healthcare without the 24/7 nature of the hospital. Our business-like hours allow our team members to maintain a healthy work-life balance with more standardized schedules that include very limited Saturdays and excludes all major holidays. Our team receives on the job training from experts in their field, online continuing education, as well as the opportunity to obtain specialized certifications that enhance their skills and talents.
Inova Occupational Health is seeking confident and reliable professionals with a focus on customer experience excellence. Candidates will have a proven ability to use critical thinking strategies to problem solve, transform customer experiences, and create successful outcomes. Flexibility and attention to detail, along with highly effective communication skills are required to navigate success.
* Five years customer service or administrative experience or combination 3 years and 2 years of college.
Previous occupational health or billing procedures, medical records and database management experience. Electronic medical records experience preferred.
* High school diploma or GED certificate required.
* Keen attention to detail, outstanding verbal and written communication skills to include the ability to effectively communicate information in a clear and concise manner.
*Work Site Location:* MONTGOMERY COUNTY OCC HLTH
*Work Site Address:* 255 ROCKVILLE PIKE STE 135
*Work Site City/State:* ROCKVILLE, MD