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Customer Service Parts Coordinator

Innovative Technology Solutions, LLC. Lenexa ,KS
  • Posted: over a month ago
  • Full-Time
  • Benefits: 401k, dental, medical, vision
Job Description

Job Description would consist of, but not be limited to the following:

Sales Operations and Inventory Responsibilities:

  • Manage day to day customer parts sales requests and provide superb customer service

  • Create customer parts quotations and process parts orders

  • Perform product research with manufacturers to support customer requests

  • Create purchase orders, bill of ladings and schedule shipments

  • Maintain accurate inventory counts on a monthly basis

  • Provide accurate and timely stocking, inventory control and oversight

  • Verify unit warranty expiration dates based off of the serial number given

  • Coordinate and schedule inbound and outbound shipments

  • Maintain a clean and safe work environment following all policies and procedures

  • After hours capability on rare occasions

Administrative Responsibilities:

  • Maintain accurate and timely documentation for all transactions

  • Assist with major account administrative duties

  • Assist in answering incoming calls in professional manner

  • Work directly with sales reps providing administrative assistance as needed

  • Enter data and documentation into various databases

Requirements:

  • Must have excellent communication (written & oral) and interpersonal skills.

  • Must be organized and dependable

  • Must be detail oriented and be able to maintain a high energy level.

  • Must pass background check and drug test

  • Through on the job training candidate should be able to demonstrate an understanding of our industry, products, market trends and technology

  • Must be proficient in Microsoft Office

     

     

 

Company Description
Innovative Technology Solutions, LLC (ITS) is a fast-growing IT infrastructure company that specializes in commercial hardware, software products, and associated services in the U.S., with a strong focus on critical IT facilities. ITS is dedicated to becoming the “Trusted Advisor” to each customer for their critical facility needs.
ITS is seeking a talented person looking to accelerate their career and make an impact in our marketplace. ITS values people who bring different perspectives and solutions to our customer’s day to day challenges. We are looking for creative problem solvers ready to make a difference and help us grow.

Innovative Technology Solutions, LLC.

Why Work Here?

Empowering leadership, great benefits, room for growth!

Innovative Technology Solutions, LLC (ITS) is a fast-growing IT infrastructure company that specializes in commercial hardware, software products, and associated services in the U.S., with a strong focus on critical IT facilities. ITS is dedicated to becoming the “Trusted Advisor” to each customer for their critical facility needs. ITS is seeking a talented person looking to accelerate their career and make an impact in our marketplace. ITS values people who bring different perspectives and solutions to our customer’s day to day challenges. We are looking for creative problem solvers ready to make a difference and help us grow.

Address

9776 Legler Rd. Lenexa
Lenexa, KS
USA

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