Customer Service Representative - Customer Service Training Provided
Our expanding firm is looking for a Customer Service Representative with strong Customer Service Skills to work for their busy marketing company. The successful applicant will be able to work as part of a growing friendly team. Experience with customer facing roles is an advantage but not essential.
This is a fantastic opportunity to join this highly successful marketing company who offer a broad range of market-leading products coupled with a dedication to outstanding customer service offering superb training and career opportunities.
You will be working within an extremely dynamic and successful new business team developing existing and attracting new business where a flair for sales and customer development are vital.
To provide the primary external business interface for customers and the external sales force. Providing a full range of customer service support services including pricing information, lead time inquiries and pro-active management of sales. Establishing and maintaining effective relationships with specific managers and end-user customers.
Participating in promotional and re-active sales campaigns will also be part of the CRM / Customer Service Role.
CSR Main Responsibilities:
Providing an excellent standard of Customer Service.
Answering customers queries and questions.
Sales reporting and tracking day to day progress.
Successful candidates will possess the following attributes:
Great customer service communication skills
Good organizational skills applied to our customer service process
Willing to take responsibility and accountability
Experience of working alone and as part of a team.
Hard working and have a problem-solving attitude.
You must be enthusiastic, motivated and willing to learn
Previous experience in customer service is not essential as full training will be given, but office/retail/sales experience would be useful. If you feel you have the right skill set for this position please apply by clicking on the 'apply' button. Send us your resume and please feel free to call us if you would like any more information regarding the role