Facility Coordinator is the title under the Innovative Life Solutions (ILS) Waiver Program. The title for the same position under the ICF/IDD Program is Residential Coordinator. An alternate title that is often used is “House Manager.”
To manage the day-to-day operation of assigned homes (these could be houses, apartments, congregate or non-congregate settings) where people receiving residential services from ILS are supported. The Coordinator is responsible for the home environment, management and use of associated vehicles, and certain financial tasks, including identifying needed expenditures, making purchases, and reconciling receipts to be turned in to the ILS fiscal department. Programmatic responsibilities include ensuring that people supported receive daily habilitation provided by staff, and that data capture is completed on time and accurately each day. This is an “at will”position.
Experience and Education Pre-Requisites:
ü -At least a High School Diploma or General Education Diploma (GED), some college preferred.
ü -At minimum three years of experience providing direct support to people with Intellectual and other Developmental Disabilities who may also have other health and/or behavioral health diagnoses.
ü -Excellent Communication and Documentation skills including proficiency using Microsoft Office; some experience with electronic health records preferred.
ü -Experience in working and communicating with teams that include physicians, nurses, psychologists, attorneys, and other professionals who support people with intellectual and other developmental disabilities.
OTHER CONDITIONS OF EMPLOYMENT (including but not limited to):
· Subject to random drug testing. Refusal by employee to take a requested drug test will be grounds for dismissal.
· Maintenance of required certifications in CPR/FA and CPI
· Able to push, pull, lift, and assist, bearing up to 50 pounds
· Maintenance of current Health Certificate
· Successful completion of required training (for example “Phase 1,” etc. and other topics required by oversight and/or contracting agencies)
ESSENTIAL COMPONENTS OF THE POSITION:
Present positively, courteously, and with discretion when discussing ILS services and operations with external stakeholders- Communication skills, written and oral
Provide timely supervision and support to direct reports, offering counseling on performance and related professional concerns in a manner that is clear, unbiased, and within company policy- Good Judgment
Accept professional directives from supervisors and carry them out as requested. Ask questions appropriately for guidance and avoid challenging behavior that undermines the chain of command- Self Management
Requires the incorporation of a basic understanding of the behaviors, developmental needs, physical needs, medical needs, and emotional needs of adults with intellectual disabilities and/or behavioral health diagnoses.
Reports To: Qualified Intellectual and Developmental Disabilities Professional (Q)
Supervises: Direct Support Professionals/Residential Counselors
Performance Reviews: ü 90 Day Probationary ü Annually Thereafter ü Additional, unscheduled reviews should the need arise
· Produce and publish appropriate staff schedule to support people who live in the assigned home(s), in accordance with authorized ratios and budget planning;
· Implement a schedule to provide observation, supervision, and mentoring to staff who support people directly;
· Ensure that staff input all documentation as required by ILS policy and habilitation plans (ISP, BSP, IPP, etc.)
· Review data collection on a schedule that allows for corrective action to be taken for staff if the data is not collected as planned. Reviews must take place at least twice weekly to ensure that there are no gaps in collection;
· Provide training, coaching, and professional development to staff, and complete performance evaluations at least annually, and more often if the staff displays especially meritorious service or needs coaching and support to meet job requirements;
· Provide a staffing duties schedule to ensure that all support, care, transportation, shopping, and cleaning tasks are effectively completed;
· Hold regularly scheduled meetings with staff, and document with agendas and signed attendance verification;
· Ensure employee staffing records and credentials are current;
· Maintain an inventory of supplies needed for the home and the people served, so that replacement items can be purchased as needed;
· Deploy staff to maintain the home’s cleanliness, organization, and neatness, assuring that the home meets regulatory standards;
· Complete all fire and emergency drills with required documentation, and maintain the documentation per ILS policy and regulatory standards;
· Submit requests for repairs and/or replacement of needed items in a timely manner;
· Retrain and counsel staff who do not complete documentation on time and in required form, and complete disciplinary action when appropriate;
· Schedule transportation for medical appointments, community activities, and any other local travel needed for people in supports;
· Ensure that vehicles belonging to ILS and in use for the assigned residential site are kept clean and in good order; and ensure that staff drivers maintain travel logs that are accurately and timely completed and submitted;
· Accept and manage financial disbursements for shopping, maintenance, etc., of each home; present reconciled receipts to the finance department on the schedule that is published;
· Ensure that the home meets all regulatory standards regarding staffing, safety, and environmental requirements;
· Produce written plans for assigned staff to cover during both planned and unplanned absences;
· Participate in and supervise active treatment programs;
· Provide appropriate support for people’s choices and personal dignity;
· Implement community outings and integration for people, taking advantage of all available community experiences that provide opportunities for people to develop friends, interests, independence, and community safety skills;
· Interact professionally as an advocate, mentor, and information resource to families, external advocates, attorneys, and DDS Service Coordinators and QRS personnel; and
· Attend ISP and other meetings in support of people who receive residential services from ILS.
Other duties may be assigned and are included by implication in this description. These duties will be assigned and explained by the direct supervisor, or other levels of management at ILS. This position description is accompanied by a specifically developed Career Assessment Review tool, which will be used to complete scheduled and unscheduled evaluation of performance.
Innovative Life Solutions
Why Work Here?Enhancing the lives of people living with diverse behavioral, mental, intellectual and developmental abilities through excellence, education and empowerment. We provide residential services to persons with developmental and intellectual disability in New Jersey, Washington DC.and Maryland We offer competitive compensation and it's a great place to work and grow.
Join a company that cares about its staff and encourages personal growth and team effort. We strive for a world where everyone is valued.