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Service Technician

Innovative Basement Authority
Fargo, ND
  • Posted: February 02, 2023
  • Full-Time

Job Description A Groundworks Service Technician is the guardian of our reputation. They ensure the solutions we provide are functioning properly and protecting the home. As a Service Technician, you will run appointments with our current customer base.

You will learn how to fix our solutions, maintain, and improve our systems and look for additional areas of protection in the home. Who should inquire about this role? A hard-working individual that wants the ability to make well over 6 figures on company provided service appointments. Someone who is not interested in driving their own vehicle for work. Company truck/van, gas provided, phone, CPU, etc. Those who can build rapport with diverse groups of people. Problem solvers that prioritize what the customer called for then look for other ways to serve them. Interest in growing into leadership roles throughout the country. What We Offer: Bi-weekly Pay – Hourly Plus unlimited Commission potential. Full-Time Non-seasonal Work Health benefits, paid PTO and Holidays, 401K. Superior Product Training combined with Personal Development training will Ensure YOU Start with Immediate Success Competitive and Rewarding, Family-Oriented Culture Advanced Leadership Training Opportunities – 91% of Promotions Are Internal Employees Company Provided Vehicle & Gas Card, phone, and tablet What You Will Do: We provide appointments made by a customer care representative which are scheduled based on your availability Travel to a customer’s home on a pre-set appointment using a company vehicle Build rapport with homeowners and professionally represent the Company Perform yearly maintenance visits, examining work previously completed. Find problems before the problems find our customers.

Present additional options that may serve our customers Perform reactive service appointments, diagnosing and fixing any issues and provide solutions of additional products In some cases, install the additional products purchased by customer Adhere to safety/health regulations and procedures when carrying out construction operations Examines work done by the company and determines potential warranty or non-warranty work Clearly communicate the benefits of our solutions and services to enhance or improve original installation or remedy a potential issue Responsible for communicating to service manager job completions or complications, and completing and submitting all necessary

Innovative Basement Authority


Fargo, ND



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