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Remote Customer Service Representative

InnoSource Fort Smith ,AR
  • Posted: 26 days ago
  • $12 Hourly
  • Full-Time
Job Description

Job Description - Remote Customer Service Representative

Are you friendly and organized? Do you love helping people? Start a career that will make a difference in the lives of others. As a Roadside Customer Service Representative, you will build relationships with our clients by acting as a first responder when a customer is in need! 

Enjoy the benefit of working from the comfort of your home! This is a full-time, fully remote, permanent position for an entry-level Customer Service Representative.

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

Key Responsibilities - Remote Customer Service Representative
  • You will take inbound calls from drivers who need help with anything from a flat tire to a break down
  • You will work with a team of service providers to connect the customer with immediate support
  • You’re an excellent note taker – you will log your interactions with customers in our tracking system and ensure that all data entry is accurate
  • We strive to provide excellent service and make a positive impact in our customer’s day

Required Skills and Knowledge - Remote Customer Service Representative
  • 2nd Shift (2pm-12am) and open weekend availability
  • You have great people skills – you know how to interact with our customers
  • You’re able to think quickly on your feet and find solutions
  • Computer navigation and experience emailing through Microsoft Outlook
  • If offered the position, we will run a criminal background check and drug test in accordance with all applicable law
Education and Experience - Remote Customer Service Representative
  • High school diploma or equivalent
  • At least 1 year of customer service experience
  • Stable work history, attendance and punctuality are a must
  • Call center experience is preferred but not required
Benefits and Pay - Remote Customer Service Representative
  • $12.50/hour starting pay
  • Holiday Pay
  • Healthcare, Life Insurance, Dental Reimbursement
Deadline for Applying for Remote Customer Service Representative

Apply before July 31st, 2020.

Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran

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Company Description
InnoSource is built on the premise that through a well-designed process and passion, we can change the way people think about staffing firms. We have been Putting Passion to Work for over 25 years across North America, with a wide range of employers - mid-sized businesses to the Fortune 500.

We're serious about acquiring and retaining the highest quality talent. So we offer a benefits package that is among the best in the industry. It's one of the reasons our primary source of candidates is the employed workforce. They are excited and eager for this career opportunity, not resigned to it.

Highly qualified and passionate individuals in a well-matched environment create success. InnoSource's core competency is matching qualified and motivated candidates with long-term career opportunities at our high quality client companies.

InnoSource

InnoSource is built on the premise that through a well-designed process and passion, we can change the way people think about staffing firms. We have been Putting Passion to Work for over 25 years across North America, with a wide range of employers - mid-sized businesses to the Fortune 500. We're serious about acquiring and retaining the highest quality talent. So we offer a benefits package that is among the best in the industry. It's one of the reasons our primary source of candidates is the employed workforce. They are excited and eager for this career opportunity, not resigned to it. Highly qualified and passionate individuals in a well-matched environment create success. InnoSource's core competency is matching qualified and motivated candidates with long-term career opportunities at our high quality client companies.

Address

Fort Smith, AR
USA

Website

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