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FirstEnergy Customer Service Representative $14.50-$17.36/hour

InnoSource Akron, OH

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Job Description - FirstEnergy Customer Service Representative $14.50-$17.36/hour

FirstEnergy, an award-winning Fortune 200 Utility Company headquartered in Fairlawn, OH.  With FirstEnergy, you are opening the door to endless career opportunities. Work for a company that values your hard work and customer service skills.  No sales or telemarketing!  

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

Key Responsibilities - FirstEnergy Customer Service Representative $14.50-$17.36/hour

Handle incoming calls from existing customers
Answer customer service-related questions
Resolve customer problems
Provide excellent customer service
Weather related outages may require extended hours beyond normal business hour
Assist customers with billing issues
Take payments and assist customers with payment options

Required Skills and Knowledge - FirstEnergy Customer Service Representative $14.50-$17.36/hour
  • Computer skills and screen navigation
  • We will run a criminal background check and drug screen in accordance with all applicable laws
  • Ability to work 1st shift hours Monday through Friday
Education and Experience - FirstEnergy Customer Service Representative $14.50-$17.36/hour
  • HS Diploma or GED required
  • 1+ years of customer service or related experience (retail, call center, etc.)
  • Call center experience is a plus!
Benefits and Pay - FirstEnergy Customer Service Representative $14.50-$17.36/hour
  • $14.50 hour and pay increases to $17.36 once hired in with FirstEnergy
  • Medical benefits available through InnoSource
  • First shift hours and paid training
  • Over time available
  • Free parking
  • Holidays Off

 

Deadline for Applying for FirstEnergy Customer Service Representative $14.50-$17.36/hour

Apply before November 15th, 2021.

Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran

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Company Description
InnoSource is built on the premise that through a well-designed process and passion, we can change the way people think about staffing firms. We have been Putting Passion to Work for over 25 years across North America, with a wide range of employers - mid-sized businesses to the Fortune 500.

We're serious about acquiring and retaining the highest quality talent. So we offer a benefits package that is among the best in the industry. It's one of the reasons our primary source of candidates is the employed workforce. They are excited and eager for this career opportunity, not resigned to it.

Highly qualified and passionate individuals in a well-matched environment create success. InnoSource's core competency is matching qualified and motivated candidates with long-term career opportunities at our high quality client companies.

InnoSource

InnoSource is built on the premise that through a well-designed process and passion, we can change the way people think about staffing firms. We have been Putting Passion to Work for over 25 years across North America, with a wide range of employers - mid-sized businesses to the Fortune 500. We're serious about acquiring and retaining the highest quality talent. So we offer a benefits package that is among the best in the industry. It's one of the reasons our primary source of candidates is the employed workforce. They are excited and eager for this career opportunity, not resigned to it. Highly qualified and passionate individuals in a well-matched environment create success. InnoSource's core competency is matching qualified and motivated candidates with long-term career opportunities at our high quality client companies.

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Akron, OH
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