Skip to Main Content

Customer Service Representative

InnoSource Franklin, TN

  • Posted: over a month ago
  • $16 Hourly
  • Full-Time
Job Description

Job Description - Customer Service Representative

Do you enjoy developing and maintaining strong business relationships? InnoSource partners with a leading manufacturer of pipe, drainage systems, and other water management products. We are looking for a Customer Service Representative to join our team!

As a Customer Service Representative, you will be responsible for the full cycle of order fulfillment for multiple accounts. In this role, you will work with clients as a liaison to the sales and logistics teams.

**This position is fully remote, however candidates must reside in the Franklin, TN area**

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

Key Responsibilities - Customer Service Representative
  • Owning the order-to-delivery process for assigned accounts
  • Developing partnerships and building trust and credibility for long-term business growth
  • Provide product information and technical resources
  • Research customer inquiries and respond to appropriate parties in a timely manner.
  • Keep customers informed of order status.
  • Positively interacting with colleagues in many other facets of the business
  • Making decisions within company guidelines

Required Skills and Knowledge - Customer Service Representative
  • Oracle knowledge Preferred
  • Proficiency with the MS Office package preferred, strong excel skills are encouraged
  • Data Entry
  • Strong verbal and written communication
Education and Experience - Customer Service Representative
  • High School Diploma/GED Required
  • Experience working in a fast-paced, high volume environment
  • Logistics and Account Management background highly preferred
Benefits and Pay - Customer Service Representative
  • Great Work/Life Balance: Monday through Friday - 8am-5pm 
  • Compensation: $16/hour
  • Great Benefits: Medical Insurance, Life Insurance, and Dental Reimbursement
  • 5-6 weeks of paid training to ensure your success

Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran

#ZR
Company Description
InnoSource is built on the premise that through a well-designed process and passion, we can change the way people think about staffing firms. We have been Putting Passion to Work for over 25 years across North America, with a wide range of employers - mid-sized businesses to the Fortune 500.

We're serious about acquiring and retaining the highest quality talent. So we offer a benefits package that is among the best in the industry. It's one of the reasons our primary source of candidates is the employed workforce. They are excited and eager for this career opportunity, not resigned to it.

Highly qualified and passionate individuals in a well-matched environment create success. InnoSource's core competency is matching qualified and motivated candidates with long-term career opportunities at our high quality client companies.

InnoSource

InnoSource is built on the premise that through a well-designed process and passion, we can change the way people think about staffing firms. We have been Putting Passion to Work for over 25 years across North America, with a wide range of employers - mid-sized businesses to the Fortune 500. We're serious about acquiring and retaining the highest quality talent. So we offer a benefits package that is among the best in the industry. It's one of the reasons our primary source of candidates is the employed workforce. They are excited and eager for this career opportunity, not resigned to it. Highly qualified and passionate individuals in a well-matched environment create success. InnoSource's core competency is matching qualified and motivated candidates with long-term career opportunities at our high quality client companies.

InnoSource's Logo

Address

Franklin, TN
USA

Industry

Business

Website

View all jobs at InnoSource

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.