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At Home Agent (Columbus Metropolitan Area)

InnoSource Columbus, OH
  • Expired: 4 days ago. Applications are no longer accepted.

Job Description - At Home Agent

We are currently looking for an At Home Agent in the Columbus Metropolitan area. Are you looking for a work from home position with a competitive salary and great benefits? Are you passionate about people and delivering an exceptional customer experience? This position is the right fit for you! Apply today and get started as a Customer Service Representative with the nation’s largest non-bank mortgage lender.

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

Key Responsibilities - At Home Agent 
  • Building strong relationships and connecting with your customers
  • Answering in-bound phone calls from customers in regards to mortgage servicing
  • Assisting customers with payments, due date changes, and other loan maintenance
  • Conducting follow-up calls to examine and ensure a resolution
  • Remaining knowledgeable about home loan options, continuing education, and keeping customers well-informed
  • Celebrating success, enjoying your work, and collaborating in a professional environment

Required Skills and Knowledge - At Home Agent 
  • 1 + years of solid customer service experience
  • Retail/Serving is a plus
  • No call center experience required
  • A genuine ability to connect with customers and build strong relationships
  • Availability to work any 8 hour shift within hours of operation: 
  • Monday – Friday 7:00am – 8:00pm
  • Saturday 8:00am – 12:00pm (once every 3-4 weeks on rotation)
Education and Experience - At Home Agent 
  • High School Diploma or equivalent
Benefits and Pay - At Home Agent 
  • Salary: $16.00/hr
  • Uncapped monthly bonuses based on customer service
  • Medical and life insurance, dental reimbursements, PTO, holiday pay, 401K and tuition reimbursement

Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran



InnoSource is built on the premise that through a well-designed process and passion, we can change the way people think about staffing firms. We have been Putting Passion to Work for over 25 years across North America, with a wide range of employers - mid-sized businesses to the Fortune 500. We're serious about acquiring and retaining the highest quality talent. So we offer a benefits package that is among the best in the industry. It's one of the reasons our primary source of candidates is the employed workforce. They are excited and eager for this career opportunity, not resigned to it. Highly qualified and passionate individuals in a well-matched environment create success. InnoSource's core competency is matching qualified and motivated candidates with long-term career opportunities at our high quality client companies.


Columbus, OH