** Schedule your PHONE Interview Today and help us in Building World Class Customer Serivce**
Phone Interview Dates: Tues. Sept. 15th and Thur. Sept. 17th
Inktel is currently hiring Luxury Brand Ambassadors in Miramar, FL
Driven by our Passion for People, our Luxury Brand Ambassadors are experts at engaging customers across multiple channels: phone, email, online chat and social media. Connecting with people in a way that is meaningful to them is our bread and butter—and our Representatives perform consistently at a high level through coaching, support and training by the Best in Class Inktel Team.
Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partners—we can’t resist the fun of working with people. Each connection, each relationship matters. To STRIVE to be a part of something greater is in our DNA—and we don’t use the word “strive” lightly. It embodies what we value.
The Luxury Brand Advisor will:
- Assist potential customers in understanding and purchasing products and/or services
- Assist customers in resolving potential product or service related issues
- Troubleshoot technical issues that are related to products and services
- Identify root cause of inquiries by asking probing questions to determine the best solution
- Use client-specific tools to research inquiries, document customer interactions, and issue resolutions
- Receive and respond to inbound customer inquiries via phone, email, and/or text while updating internal computer applications and systems
- Maintain required product and service knowledge to deliver best in class service
- When needed, serve as a knowledgeable, thoughtful sales consultant for customers
- Training Starts September 21st
- Work Schedule: Tuesday through 9:00am to 6 PM
- Payrate: 12.00 an hour with a total compensation = 18.25 an hour.
Benefits of Working at Inktel:
The compensation package for this position includes a competitive base salary commensurate with experience, as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, educational assistance, and a 401K plan. Salary & Benefits: Begin after 60 days.
We look forward to talking with you!
InktelInktel is a global outsourcer of business services and direct marketing services, including fulfillment (as well as inventory management and order processing) and call center services, but also including other services such as direct mail/Lettershop, e-commerce, data management, social media, and graphic design. Inktel's clients include federal/state/local government agencies, non-profit organizations, and various Fortune 500 companies, including Conagra Brands.