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Salesforce QA Analyst

Initech Global Grand Rapids, MI

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are looking for Salesforce Quality Analyst for our client in Grand Rapids, Michigan.

This is a 6-month contract with the possibility of extension.

***This is 100% remote opportunity***
 

Responsibilities:

·         Review user stories and translate them into test plans and test cases.

·         Develop manual and automated test cases and configurations needed to meet testing of business requirements.

·         Work with other teams on standards and best practices

·         Execute test cases/scripts to ensure delivery of quality software, and log/track defects.

·         Help expand functional regression suites for the existing Salesforce application.

·         Lead/participate in system implementation projects including but not limited to requirements documentation, systems configuration, test documentation/execution, issue identification and resolution.

·         Understands all aspects of Salesforce configuration and technical/functional capabilities, including all changes and potential system implications related to Salesforce release upgrades.

·         Maintains a high-level familiarity with other IT system / business application capabilities and scope definition to make recommendations about potential upstream/downstream integration or functionality intersection points.

·         Provides work estimates that permit prioritization and assignments to be made.

·         Oversee day to day operations, maintenance, and support of Salesforce CRM environment.

·         Able to effectively communicate with non-technical audience to understand business needs and explain complex systems and technical topics in clear and concise manner.

·         Continuously expand Salesforce knowledge and leverage new capabilities and features to meet business needs.

·         Coach and mentor peers and emerging members of the team while advocating for Salesforce best practices.

Required Skills:

·         Bachelor’s degree in computer science or related fields.

·         Minimum work experience: 5+ years of work experience in QA role.

·         2 to 3 years of experience with Salesforce Service Cloud, Sales Cloud and Marketing Cloud.

·         Experience with Salesforce and its underlying technologies (Apex, Visualforce, Lightning).

·         Knowledge of the different phases of a test lifecycle and the testing methodologies.

·         Ability to troubleshoot and update automation scripts.

·         In-depth understanding of the capabilities and constraints of the SFDC CRM application.

·         Self-motivated, creative and team player with customer focus

·         Strong problem solving and critical thinking skills.

·          Excellent oral and written communication skills

·         Agile Methodologies

·         Demonstrate the ability to work systematically and logically to analyze situations, resolve problems, identify root causes, and anticipate implications

 

Preferred skills:

·         Salesforce Admin Certification (current)

·         Working knowledge of JIRA, Visio

 

COMPANY SUMMARY

Initech Global is a leader in the staffing industry, providing consulting, recruiting, and staffing solutions in the field of information technology. Since 2001, Initech Global has been helping companies around the world accomplish their most critical business objectives through our disciplined client service approach, and our unique talent management model. Both client and talent retention continue to surpass 90% since the company’s inception fifteen years ago, and we’ve been recognized by Inc. 5000ä as one of the fastest-growing private companies in the US for the last two years. Our clients and employees are the key to our success, and people are at the heart of everything we do. We are Initech Global, and we are Powered By Peopleä.

 

Company Description
Initech Global is a leader in the staffing industry, providing consulting, recruiting, and staffing solutions in the fields of information technology, engineering, and manufacturing. Since 2001, Initech Global has been helping companies around the world accomplish their most critical business objectives through our disciplined client service approach, and our unique talent management model. Both client and talent retention continue to surpass 90% since the company’s inception fifteen years ago, and we’ve been recognized by Inc. 5000 as one of the fastest-growing private companies in the US for the last two years. Our clients and employees are the key to our success, and people are at the heart of everything we do. We are Initech Global, and we are Powered By People.

Initech Global

Why Work Here?
Professional atmosphere with steady growth opportunities within the company.

Initech Global is a leader in the staffing industry, providing consulting, recruiting, and staffing solutions in the fields of information technology, engineering, and manufacturing. Since 2001, Initech Global has been helping companies around the world accomplish their most critical business objectives through our disciplined client service approach, and our unique talent management model. Both client and talent retention continue to surpass 90% since the company’s inception fifteen years ago, and we’ve been recognized by Inc. 5000 as one of the fastest-growing private companies in the US for the last two years. Our clients and employees are the key to our success, and people are at the heart of everything we do. We are Initech Global, and we are Powered By People.

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Grand Rapids, MI
USA

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Business

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