Program Manager IV 37172-1

Job Title: Program Manager IV 37172-1

Duration: 2 Months with possible extension or conversion

Job Type: W2

Location: Ohio, Menlo Park, Baltimore, MD, Boston, MA, Houston, TX, Los Angeles, CA, and San Diego, CA

Job Description:

The main function of a non-IT project manager is to plan, direct, or coordinate business operations activities within the broader Infra Data Center organization. Focus will be on alignment, information management, and documentation support.

Job Responsibilities:
• RESPONSIBILITIES

Roll-out and sustain repeatable business process for programs at Facebook Data Centers and relevant Infrastructure teams globally

Develop internal communication to support business initiatives and ensure effective adoption of related process and procedures

Align resources in areas that will deliver the greatest impact (i.e. ensuring equitable distribution of resources and creating a sustainable reporting methodology)

Define ways to improve process efficiency and effectiveness

Elicit detailed business requirements by engaging the business to capture clear functional details to architect an improved business process

Run regular syncs to maintain proactive stance/awareness about issues across our cross-functional partnerships

Maintain Project Management best practices to include thorough documentation, capture lessons learned, and effective knowledge management

Resourceful and action-oriented with the ability to get things done and overcome obstacles independently. Be comfortable with ambiguity.

Ability to quickly adapt, learn new technologies, and be able to create a solid understanding of operational challenges

Foster a culture of collaboration and decision making based on data

Great soft skills are a must in order to be successful in fostering working relationships with a variety of stakeholders.

MINIMUM QUALIFICATIONS

Bachelor's degree in Communications, Business, Operations, Computer Science or related field
8+ years of work experience in project/program management
Analytical, problem-solving, communication and organizational experience
Interpersonal experience, including relationship building and a “roll-up your sleeves” collaborative mentality operating in a global, cross-functional team; strong written and verbal communication skills
Experience executing on multiple implied and explicit tasks simultaneously

PREFERRED QUALIFICATIONS
Masters in Business Administration (MBA) or advanced degree
Professional Project Management certification (PMP, Prince etc.)
Business Consultant background with experience in stakeholder engagement, information management, strategic alignment, and a demonstrated track record of delivering business value through process improvement in the high-tech operations space
Independent and thorough in examination and analysis, along with being consensus-building and results-oriented
Experience working on highly cross-functional, global teams while remote from manager support