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Entry Level Customer Service Associate

Infinity Star Management Concord, CA
  • Expired: over a month ago. Applications are no longer accepted.

We are seeking individuals with retail and hospitality experience looking for a career in customer service. Infinity Star Management is a third party marketing firm located in Concord, CA. We specialize in assisting large companies to improve retention by providing exceptional customer service to their customer base. Our focus is to help our clients build customer loyalty by providing an exceptional level of customer service. We believe that if a customer feels like they are your most important asset, loyalty will never be an issue. With our recent success, Infinity Star Management has embarked on a nationwide expansion plan. We are seeking highly motivated individuals with excellent customer service skills that are looking to begin a career with a great company.

Our company has the perfect opportunity for a candidate that looks forward to representing top brands. Our full-time/part-time Retail Customer Service Associate job is a fantastic opportunity for an individual who can collaborate with store management to increase sales that meet the client's expectations. We offer competitive pay between $13.50-$17.00 an hour with the opportunity to earn bonuses and commissions on top of your weekly pay. You will be selling in major retail locations, representing brand name products such as cell phones sales, upgrades, buy-outs, Televisions, Lap Tops, Warranties, and Home Service providers for home and business needs. This is a great opportunity to work with the largest sales and marketing agency in the Greater East Bay Area!

What look for in a candidate:

  • Great attitude
  • Career-focused
  • Team-oriented
  • Great student mentality
  • Outgoing and personable
  • Experience in customer service
  • Effective communication and 'people' skills

What we provide:

  • Comprehensive customer service training
  • One-on-one mentorship
  • Business Management classes
  • Guaranteed Hourly based pay between $13.50-$17.00
  • Opportunity to earn weekly bonuses, incentives, and commission
  • Detailed growth plan with an equal opportunity to grow within the company

Responsibilities may include:

  • Learning a new customer service approach
  • Team Management and Team Leadership
  • Providing exceptional customer service to existing and prospective customers
  • Training and developing others to excel at customer service
  • Develop key relationships with store and market managers
  • Develop sales plans to close sales gaps and deliver results
  • Success is securing front end and main aisles presence of client products
  • Delivers regular visibility and client contact to ensure proper product placement

Other details of this position:

  • Must be at least 18 years old
  • This position is open to full-time and or part-time work
  • Hours are Mon-Fri: 9:30-3:30 or 3:30-8:30 and Sat-Sun: 9:30-2:30
  • Hours are based on one's availability and limitations and discussed with management
  • This opportunity is an entry-level and retail-based customer service position
  • No customer service experience is required, but preferred
  • Must have the ability to multitask with customers in the store
  • Have the ability to work under pressure and handle challenging situations

We do not take part in the following:

  • Door to Door
  • Business to Business
  • Telemarketing
  • E-Commerce
  • Call Center

If you feel you meet our qualifications and are a perfect fit, APPLY TODAY with an updated resume! Applications are accepted via Ziprecruiter OR via website at

Infinity Star Management

Why Work Here?

Great Company Culture, Great Opportunities, and Supportive CEO!

Here at Infinity Star Management, Inc we are a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. In today's day and age, consumers are looking for a fresh way to market their brand, that's where Infinity Star Management, Inc comes in. We bring a contemporary outlook on Marketing campaigns that are sure to blow our competitors out of the water! We work closely with some of the biggest retailers to achieve connections with our customers and help educate them on how our services could be better for them and their families. Here at Infinity Star, we understand that building connections with our customers is just as important as building revenue, and we mater them both! Here are what others say about ISM!: "Great company culture, it's like a family!" -Andrew L.(Current Employee) "They really took the time to help my family and I get the proper knowledge and best option that works for us, Thank you for all of your help!" -Jessica M.(Happy Customer) "We Never have any issues with ISM, It's been a successful partnership, would definitely recommend!" Dave R.(Established Business Partner)


1849 Willow Pass Road, Suite 307, Concord, CA 94520
Concord, CA