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Customer Relationship Specialist (MUST HAVE CRM EXPERIENCE)

Infinity Energy
Mahwah, NJ
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Infinity Energy has been improving lifestyles of NJ and NY residents for over a decade by providing clean, renewable energy at an affordable price. Our goal is to create a world powered by the sun one rooftop at a time.

We are looking for a full-time customer service representative that is self-motivated, positive and has experience speaking with people over the phone. This role will entail keeping customers updated through the process from contracts signed to their solar installation.

The ideal candidate must be organized, have attention to detail, good time management skills and prior experience in a Customer Relationship Specialist. We are also seeking someone who has worked in the energy industry


  • Making daily calls.
  • Calling customers at different stages of their solar install project.
  • Proactively checking on customers to ensure their questions and concerns are answered.
  • Keeping customer’s information organized and up to date.
  • Assisting customers with billing questions
  • Making touch point calls after customers have been installed to discuss their experience and get referrals and reviews.
  • Following up with customers to ensure their experience surpasses expectations.
  • Making sure that customers are happy!



  • Previous experience in customer service, sales, or other related fields
  • Must be driven and determined
  • Flexible on schedule
  • Solar experiences preferred
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Job Type: Full-time


  • Medical
  • Dental
  • Vision

Hours: Monday to Friday 9:00am to 5:00pm or 10:00am to 6:00pm

Compensation: 50k -60k


Company Description
Infinity Energy has been leading the NY/NJ solar revolution one home at a time. We've been specializing in the design, financing, and delivery of affordable home solar since 2007. We are experiencing explosive growth and are looking for hard working and talented individuals to help continue our growth in accordance with our company mission, core values and code of ethics.

Be a leader. Join the Revolution!

Infinity Energy


Mahwah, NJ



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