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Entry Level Client Support Representative - Advancement Opportunities

Infinite Management Group, Inc. Amherst, NY
  • Posted: 3 days ago
  • $40,000 to $50,000 Annually
  • Full-Time

Are you customer focused, personable, resourceful and looking to start your career with a leading provider in customized promotional marketing, advertising, sales and brand marketing strategies?

We are one of the top providers of promotional brand marketing services in Buffalo and we are seeking Client Support Specialist to join our growing team of customer satisfaction devoted professionals!

This Entry Level Client Support Specialist is primarily focused on providing on-site consulting & brand awareness/sales support to customers during each of our client’s customized promotional marketing campaigns. Supporting the customer satisfaction efforts of each campaign, you will provide general support to customers and analyze their product/service needs in order to make brand to consumer connections that ultimately result in the sale of either a featured product or service being promoted by the marketing campaign efforts.

Full Training! This Entry Level Client Support Specialist position will begin with an intensive 6-8 month training program designed to teach you all aspects of the promotional marketing business and specifically functions in relations to the business involving customer support, client acquisition & care, entry level sales management, advertising & brand awareness and marketing strategy. This training program is designed to give you the skills you need to be successful in this entry level role and prepare you for potential management opportunities.

Requirements:

If you meet the below requirements and are looking to launch your career with a great company that rewards hard work and success, this is the ideal opportunity for you!

  • Comfortable interacting and communicating with customers in person
  • Desire to succeed and willingness to learn from the ground up
  • Excellent customer service skills with the ability to maintain a professional demeanor at all times regardless of situation
  • Demonstrated heightened sense of urgency in resolving customer issues in order to constantly achieve a positive communication environment with customers
  • Strong organizational, time management and prioritizing skills to ensure that productivity and quality service level established by the Company are met
  • Self-motivated with ability to work effectively in a team environment
  • Empathetic to customers and ability to identify and overcome areas of delay that could impede resolving issues within set deadlines and acceptable service guidelines
  • Previous experience in a customer or client service related support/associate role is preferred
  • Study in the areas of marketing, advertising or sales promotion is an asset

Persons with Experience in the following areas should apply:

Business development manager, customer relationship manager, restaurant, retail, full time, part time, entry level accounting, full time administrative assistant, receptionist, warehouse manager, retail associate, retail cashier, management, office assistant, office, clerical, office manager, insurance, customer service representative, leadership, operations manager, store manager, supervisor, director, teacher, project manager, communications, retail salesperson, customer service, marketing manager, marketing, territory manager, sales administrator, full time marketing executive, e-business, distribution manager, customer service clerk, call center agent, customer service director, customer service sales, field sales representative, account manager, advertising director, area sales manager, communications manager, full time communications director, media relations, public relations, e-commerce, sales, inside sales, outside sales, direct sales, insurance sales, executive administrative assistant, sports director, sports league official, business systems analyst, assistant manager, office support worker, admin support worker, human resources, full time recruiter, entry level recruiter, real estate, real estate agent, property management, training, develop, development, host, hostess, waitress, waiter, full time prep cook, restaurant manager

Infinite Management Group, Inc.

Why Work Here?

Awesome Company Culture - Grow both personally and professionally with a company that cares.

Infinite Management Group positions trusted internet, TV, and phone providers to seize more opportunities in the vast market for entertainment solutions. Our ambassadors are on the case, bringing their boundless energies and talent to create personalized product presentations that introduce new customers to the best tech solutions available. Be part of the success when you join our team. There’s an immense need for top-rated internet, TV, and phone services, and Infinite Management Group wants to help you capture greater market share through our powerful customer acquisition approach. Our strategies are developed and executed by ambassadors who undergo continual training to stay on top of trends and present solutions in the most polished, professional, and influential manner. With this team representing on your behalf, your firm’s growth potential is endless.

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