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Customer Service Sales Associate- Customer Communications

Infinite Management Group, Inc. Cheektowaga, NY
  • Expired: 26 days ago. Applications are no longer accepted.

We are a dynamic group of young business professionals! We operate the same way athletes do on a competitive sports team--our core values being leadership, integrity, teamwork, and accountability.

As a business, we highlight customer focus.

Our team is trained daily on customer service techniques and retention. Building a strong rapport with the customers in our territories is the very thing that makes our company and our clients achieve success.


Responsibilities:

  • Receives and Processes customer purchase orders
  • Enters orders received via telephone or on a provided tablet
  • Enters electronic, paper and manual orders online
  • Verifies & Confirms customer orders and delivery expectations.
  • Quotes prices according to uniform pricing strategy and current market pricing.
  • Tracks order exceptions and maintains as needed.
  • Sales with Preferred Customers
  • Direct Customer Service with new and current customers



Teamwork: collaborates with team members

  • Seeks good communication and cooperation within our organization
  • Coordinates all routine aspects of customer orders, requests, and inquiries
  • Identifies and uses internal resources as needed to complete tasks
  • Supports team goals
  • Is receptive/flexible/adaptable to change
  • Understands, generally, about competitors and their services

Requirements:

  • Customer service, customer solutions and/or sales experience.
  • Leadership role without formal authority
  • Effective decision making
  • Displays effective interpersonal & communication skills (internal/external)
  • Delivers timely and accurate information to customers & internal business partners both verbally and in writing.
  • Achieves mutual understanding by summarizing & reviewing agreements
  • Actively listens.
  • Demonstrates understanding of our clients products and services
  • Recognizes and responds to new/additional opportunities at existing customers


Education/Training:

  • Bachelor’s degree preferred
  • Customer Service experience preferred

***This role is set to start within the next two weeks, therefore local candidates are preferred who can begin the interview process as soon as possible***

Persons with Experience in the following areas should apply:

Business development manager, customer relationship manager, restaurant, retail, full time, part time, entry level accounting, full time administrative assistant, receptionist, warehouse manager, retail associate, retail cashier, management, office assistant, office, clerical, office manager, insurance, customer service representative, leadership, operations manager, store manager, supervisor, director, teacher, project manager, communications, retail salesperson, customer service, marketing manager, marketing, territory manager, sales administrator, full time marketing executive, e-business, distribution manager, customer service clerk, call center agent, customer service director, customer service sales, field sales representative, account manager, advertising director, area sales manager, communications manager, full time communications director, media relations, public relations, e-commerce, sales, inside sales, outside sales, direct sales, insurance sales, executive administrative assistant, sports director, sports league official, business systems analyst, assistant manager, office support worker, admin support worker, human resources, full time recruiter, entry level recruiter, real estate, real estate agent, property management, training, develop, development, host, hostess, waitress, waiter, full time prep cook, restaurant manager

Infinite Management Group, Inc.

Why Work Here?

Awesome Company Culture - Grow both personally and professionally with a company that cares.

Infinite Management Group positions trusted internet, TV, and phone providers to seize more opportunities in the vast market for entertainment solutions. Our ambassadors are on the case, bringing their boundless energies and talent to create personalized product presentations that introduce new customers to the best tech solutions available. Be part of the success when you join our team. There’s an immense need for top-rated internet, TV, and phone services, and Infinite Management Group wants to help you capture greater market share through our powerful customer acquisition approach. Our strategies are developed and executed by ambassadors who undergo continual training to stay on top of trends and present solutions in the most polished, professional, and influential manner. With this team representing on your behalf, your firm’s growth potential is endless.

Address

Cheektowaga, NY
USA

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