Banking Customer Service Representative
- Posted: over a month ago
- $14 Hourly (plus commission)
- Benefits: medical, vision, dental,
Collections Representative – Newark, DE
We are actively seeking a motivated Collections Representative. The Collections Representative role is responsible for managing skip-tracing processes and following up on open accounts until the account is paid, settled, cured from delinquency, or deemed uncollectible by management. The ideal collections representative has great written and verbal communication skills and can remain organized and work independently under pressure to meet deadlines. Please review the job responsibilities and requirements below and apply if interested and qualified. This position is on-site and candidates must be able to reliably commute to Newark, DE to be considered.
Collections Representative Responsibilities:
• Effectively communicate with clients and collectors on debt accounts.
• Arrange suitable payment plans once contact with debtor has been made, and follow up on payment arrangements.
• Manage all accounts until the account is paid, settled, cured from delinquency, or deemed uncollectible by management. • Perform all phases of skip tracing work.
• Maintain accurate records and documentation of activity on accounts.
• Adhere to and abide by all regulations as set forth by the FDCPA.
• Any other duties assigned by General Manager or Section Manager. Collections Representative Requirements:
• Experience in agency or bank recovery preferred, but not necessary.
• Telemarketing and/or customer service skills a plus.
• Knowledge of the FDCPA, credit bureau reports, and computers helpful.
Diversity and Equality:
Infinia Search is an equal opportunity employer, meaning all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We ensure that all individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation
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