Infinia Search Inc Newark, DE
- Expired: January 13, 2021. Applications are no longer accepted.
Job DescriptionPRIMARY FUNCTION:To provide patient and physician satisfaction through proactive administrative services and ensure a smooth coordination of the patients for genetic visits.PRINCIPAL DUTIES AND RESPONSIBILITIES:Schedule patients for appointments with Genetics (prenatal, cancer, cardiovascular, NICU, Adult, NeuroVerify patients are scheduled with appropriate Genetic CounselorAdvise patients of needs of Genetic appointment i.e. if any family member has had genetic testing we will need a copy of that reportVerify insurance coverage and obtain pre-certifications for office visitsVerify and notify patients of referralsHIS Registration of patients, verify insurance, print labels/face sheets and word documentsPrepare all patient charts for Genetic appointmentsMaintain personal calendars/schedules for physicians and genetic counselorsVerify demographics, insurance, patient IDGive patients all necessary paperwork to complete, questionnaire links, electronic PDF or mail questionnaire to patientsSchedule lab draw for patients for 1 hour after their initial appointment at the appropriate locationReview/analyze chart signing department update report, reconcile report for HIMSBatch billing and data entry of Genetic charges into PowerchartInput demographic information, referral and appointment information into progenyAnswer and triage all incoming callsDirect incoming patients/families and all visitors to appropriate areasMaintain and update transportation companies phone numbersContact specific transportation company for patients (transportation home)Call or web page staff as needed for patientsMaintain schedule for Genetics in Revenue cycle/ eclinicalFax and verify appropriate schedules for Tunnell Cancer Center and Nanticoke Cancer CenterContact Union Hospital and Bayhealth to obtain Genetic Counselor list of patients for the upcoming clinic schedule and enter this into revenue cycle and prepare chart and give counselor patient schedule.Keep track of appointment times and arrival of patientsProcess all specimens for transport to labMaintain safe and clean patient care areas, consultation and exam roomsScan/print out insurance cards and save in appropriate foldersVerify daily Televox scheduled appointments - results given to appropriate areasMaintain and update department manual for those covering deskOrdering and maintain medical supplies/forms for Genetics and re-order as neededFed EX/UPS - arrange with appropriate delivery service package pickup Signature required for all deliveriesMaintain/update all phone extension information for front desk and notify staff of any changesMaintain inventory of brochures and replenish when needed for patientsDistribute department mail to appropriate individualsPerforms assigned work safely, adhering to established departmental safety rules and practicesPerforms other duties as required