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Fulfillment & Logistics Specialist

Industrial Training International, Inc. Woodland ,WA
  • Posted: 29 days ago
  • Full-Time
  • Benefits: life_insurance, medical, vision, 401k, dental
Job Description

 The Fulfillment & Logistics Specialist is knowledgeable of all ITI products and services offered. The Fulfillment & Logistics Specialist time will be spent on processing orders, coordinating activities, providing pricing information; recommending the appropriate products, methods and services; producing complex orders; operating equipment; managing, monitoring; and facilitating all production & shipping processes and responsible for the successful operation of the ITI’s Bookstore.

Essential Functions & Responsibilities

 

Bookstore Fulfillment & Logistics

  • Responsible for inventory management and ordering of textbooks using EOQ / LTC calculations to determine when and how many to order
  • Maintain and update the current data base for Inventory control standards
  • Assist in the conversion and implementation from Shopify to the new ITI Learning Hub
  • Assist in the implementation of ITI’s outsourced IT services provider
  • Assist in the processing of all bookstore sales, including walk-in and phone sales
  • Acquire product knowledge of items sold and needs of ITI’s bookstore
  • Provide a master text list with change recommendations and timeline to Instructors and technical services
  • Maintain a current textbook inventory by doing necessary returns and selling overstock and outdated textbooks to wholesalers
  • Conduct a monthly physical inventory of textbooks, reference materials and supplies, as well as occasional cycle counts of select items as required
  • Maintain bookstore website and Amazon listings
  • Track, input and reconcile Amazon purchases and sales in NetSuite
  • Maintain a current knowledge of the policies and procedures of publishers, distributors, and other vendors
  • Maintain open communication with all departments
  • Handle and resolve customer complaints and problems
  • Represent ITI in organizations and meetings, and maintain contracts with outside agencies as appropriate
  • Maintain and update Bookstore Training Center Display
  • All other duties as needed or required

ILT Fulfillment & Logistics

  • Manages production flow to ensure all production/packing orders are complete and fulfilled in a timely manner
  • Receiving and prioritizing packing lists
  • Monitor packing list accuracy in NetSuite and make recommendations for corrections and changes
  • Provide pricing information and recommends products and services tracks and logs all orders in NetSuite  and USPS/UPS/FedEx/Freight
  • Takes lead responsibility for scheduling to prepare and produce orders, including finishing services and large job management
  • Sets up complex orders and performs multiple tasks at the same time
  • Responsible for ensuring quality during and after production, packaging, and shipping process
  • Maintain and update fulfillment records in NetSuite
  • Ensures communication among departments
  • Coordinates pick-up and delivery of client orders
  • Collates, sorts, and organizes client orders
  • Opening/closing the shipping bay
  • Printing from the curriculum center
  • Creating label
  • Trouble shooting any problems with shipments
  • Equipment Inventory & Tracking
  • Trouble shoot copier equipment
  • May operate pallet jack or forklift
  • Follows instructions of supervisors and assists other team members in performing operational functions
  • Follows ITI standard operating procedures as well as adhering to legal, HR, safety and security policies and procedures
  • Receive and maintains inventory of shipping & production/fulfillment supplies
  • Create Purchase Order for additional inventory in NetSuite
  • Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
  • All other duties as needed or required

Education & Skills

  • High school diploma or equivalent education
  • 2+ years of specialized experience
  • Excellent verbal and written communication skills
  • Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
  • Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
  • Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
  • Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
  • Ability, on a consistent basis, to work with minimal supervision
  • Ability, on a consistent basis, to report regularly to work and maintain established business hours to support the business, regular attendance required
  • Ability to  utilize and navigate Microsoft Office applications

Physical Characteristics

The physical abilities involved in the performance of essential duties are:

  • Most be able to move, lift, and carrying potentially heavy materials, equipment, and tools up to 35 pounds, with/without the assistance of a dolly and/or cart
  • Sitting, standing (possibly for long periods), climbing, stooping, bend/twist at waist, perform work
  • Manual strength and dexterity to operate office equipment, tools, and equipment, and pull, push, or manipulate objects or equipment
  • May be exposed to indoor office temperature and/or outdoor heat extremes and inclement weather
  • Vision to read various content i.e., computer screens, orders, manuals, documents, and regulations
  • Speech and hearing for communicating instructions, information, and work requests
  • This work may be performed in an office, classroom, offsite locations, and outdoor settings
Company Description
ITI is a world leader in training and educational products and services for users of cranes, rigging and heavy equipment. With world-class instructors and business professionals, ITI delivers value to employers from every industrial and construction vertical through VR Simulation, Training Centers and Instructor-Led Training, and Online Courses and Resources. Our business offices are in Woodland, Washington and Houston, Texas which are supported by instructors throughout North America. Read our Culture Deck at www.iti.com/about/careers.

Industrial Training International, Inc.

Why Work Here?

Life-long learners passionate about serving industrial and construction customers.

ITI is a world leader in training and educational products and services for users of cranes, rigging and heavy equipment. With world-class instructors and business professionals, ITI delivers value to employers from every industrial and construction vertical through VR Simulation, Training Centers and Instructor-Led Training, and Online Courses and Resources. Our business offices are in Woodland, Washington and Houston, Texas which are supported by instructors throughout North America. Read our Culture Deck at www.iti.com/about/careers.

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