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Technical Writer

Industrial Defender Foxborough, MA

  • Posted: over a month ago
  • $80,000 to $110,000 Yearly
  • Full-Time
  • Benefits: dental, life insurance, medical, vision, 401k,
Job Description


We seek a high-performing, energetic Technical Writer to play an important role on our Product Development team as we design and build some of the most sophisticated cyber security solutions for critical infrastructure in the world.

You will work in concert with our highly skilled software engineers and product managers to write and deliver a full complement of customer documentation for our cyber security product suite including administrator guides, user guides, online help, and release notes in either PDF or HTML. You will actively participate in our Agile software development process by bringing passion, skill, and experience for creating clear, concise, and technically accurate technical documentation.


  • Design, write, and maintain software product documentation including administrator, user, and technical reference guides, as well as release notes, in both PDF and HTML.
  • Collaborate with Designer Engineers, Product Managers, and QA Engineers to create and maintain the documentation for our solutions.
  • Review and edit content generated by team members to ensure clarity and consistency across components.
  • Review and edit content generated by team members to ensure clarity and consistency across components.
  • Write and maintain technical documentation process procedures.
  • Research and plan future directions for documentation in order to ensure the competitiveness of our technical information.


  • Minimum of a Bachelor’s degree from an accredited institution with courses in English, Technical Writing, Computer Science or a related discipline, or equivalent experience/combined education.
  • Minimum of five years of software technical writing experience.


  • Advanced level of expertise in FrameMaker, Acrobat, RoboHelp, Word, and a graphic design application such as Photoshop
  • Experience with participating in an Agile (SCRUM) software development environment
  • Experience with software and systems based on UNIX and Windows
  • Ability to create web pages and documents in HTML
  • Exceptional planning and conceptual organization skills
  • Demonstrated clear and concise writing ability
  • The ability to quickly understand technical concepts roand communicate them to users in a clear, easily understood manner
  • Strong editing skills and experience with style guides to ensure clarity and consistency across documentation.
  • SQL and Microsoft Reporting Services
  • Software control applications such as Jenkins, Git
  • Cyber security concepts (authentication, authorization, encryption)
  • Industrial control environments

Industrial Defender, Inc. is an equal opportunity employer.

Company Description

Industrial Defender

Why Work Here?
Awesome high-growth industrial cybersecurity company.


225 Foxborough Blvd

Foxborough, MA



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