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Customer Service Rep

Industrial Access Inc Alpharetta, GA
  • Posted: over a month ago
  • Full-Time
Job Description

himney Solutions is a recession proof company and is currently hiring qualified individuals for our customer service department. Customer Service is the heartbeat of our company, we depend on our Customer Service employees to serve our customers and fulfill our promise of reliability.

Hours: Monday - Friday, 8:00 AM 5:00 PM

Occasional over time

Weekends are yours to spend time with family and friends!

Chimney Solutions is proud to operate as a drug-free workplace. All new hires must complete a pre-employment drug screening.

Position Responsibilities

Schedule customer appointments with available technicians.

Communicate with customers via phone, email and chat.

Solve customer problems and find best possible solutions.

Provide knowledgeable answers to questions about products, pricing and availability.

Assist technicians with schedule questions and locations.

Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.

Minimum Requirements

Microsoft Office (Word, Excel, Outlook)

Desire to provide the best possible experience for our customers.

Thrive in a fast-paced environment with coaching support.

Dedicated to excellent attendance.

Benefits

Competitive insurance coverage that includes medical, dental, vision and life insurance.

Retirement Plan.

Paid holidays and paid time off.

Cash Incentive programs.

Job Type: Full-time

$10 - $14 per hours

Industrial Access Inc

Address

Alpharetta, GA
30004 USA

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