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Service Manager (Industrial Scale Distributor)

Indianapolis Scale Company Indianapolis, IN
  • Posted: 5 days ago
  • $45,000 to $55,000 Annually (plus commission)
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

We are seeking a Service Manager (Industrial Scale Distributor) to become an integral part of our team! You will be responsible for outstanding customer service to our new and existing manufacturers. Your desire to grow the customer service department will be very important to us.

Responsibilities:

  • Analyze and trouble shoot user needs and schedule service
  • Dispatch our Technicians based on simple or complex repairs
  • Quote repairs, new equipment installs, rentals, load tests and preventative maintenance
  • Collaborate with Technicians to handle 24/7 emergency calls when needed
  • Update customer information from the company service software on a daily basis
  • Attention to detail and follow up is imperative
  • Monitor the Technicians quality of work and document continuous improvement when needed

Qualifications:

  • Ability to manage complex Technician/Customer repair and new equipment installation schedules
  • Solid management skills
  • Strong written and verbal communications
  • Deadline and detail-oriented
  • Strong analytical and critical thinking skills

Indianapolis Scale Company

Why Work Here?

Top Industrial Weighing Equipment Service/Sales Provider in Indiana

Indianapolis Scale Company (Indy Scale) has provided industrial scale/measurement products and services to businesses in Indiana, Ohio and Kentucky since 1985. We are headquartered in Heartland Crossing Business Park close to the Indianapolis Airport and we have facilities in Lafayette and Cincinnati. We are a "small company" however, we do business with many very large companies. Our customers are any businesses that measure ingredients within their manufacturing process such as food, chemical, pharmaceutical, logistics and many other industries. Compensation is proportionate with your contribution to the company's success. Benefits are great. Check us out at www.indyscale.com.

Address

10262 Leases Corner Ct, Camby, IN 46113
Indianapolis, IN
USA

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