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Information Technology Operations Manager

InSolves Lexington, KY
  • Posted: 6 days ago
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Job Title: Information Technology Operations Manager

Location: DUF6, Lexington, KY


Position Overview
Under minimal supervision responsible for the management of Network Operations and Helpdesk/Deskside
Support Teams through leadership of technical teams that implement and support the enterprise-wide
network, infrastructure and personal computers necessary to complete the organizational objectives. The
specific work assignment may include duties or activities of support in one or more of the following functional
areas, in addition to other duties as assigned:


Functional:

  • Manages Network Operations and Helpdesk/Deskside support staff
  • Evaluates vendor proposals for purchases of hardware, software, and technical services to ensure adherence to technical specifications
  • Prepares short-range and long-range plans for systems and infrastructure maintenance planning, production activities, and necessary support resources
  • Prepares cost estimates for current and proposed projects reflecting equipment and staffing requirements
  • Plans, schedules, and organizes assigned Information Technology teams to ensure effective utilization of employees and compliance with all contract requirements, quality standards, and budgetary guidelines


Competencies:

  • Possesses strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with moderate attention-to-detail
  • Administers advanced level written and verbal communication skills
  • Possesses advanced PC skills to include Microsoft Office (Outlook, Word, Excel, and PowerPoint), and Adobe Acrobat
  • Conveys the ability to apply organizational practices, policies and procedures in performing a wide variety of related administrative tasks
  • Maintains the judgment and discretion to properly discern and safeguard highly-sensitive information and documents, including company-proprietary information, and classified or otherwise sensitive national security information


Minimum Requirements:

  • Bachelor’s Degree in Information Technology field or equivalent
  • 10+ years of related experience, or an equivalent combination of education and experience is required


Environment, Safety and Health Principles:

  • Responsible for own safety and the safety of others
  • Commitment to an accident and injury free workplace
  • Acknowledge that people are fallible, and even the best make mistakes
  • Anticipate and communicate error-likely situations and failed defenses
  • Do not perform or permit an unsafe act
  • Exercise responsibility and authority to stop an unsafe act
  • Encourage and reinforce the safe behavior of others
  • Make these commitments part of every day at work, home, and play

Innovative Solutions is an equal opportunity employer. All associates and job applicants will receive consideration for employment without regard to age, race, religion, color, sex, sexual orientation, genetics, national origin, disability, and/or protected veteran status, in compliance with applicable federal, state, and local law.

InSolves

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Lexington, KY
USA

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