Laboratory Technician

Responsibility

• Analyze patient samples on behalf of the physicians for possible urinary tract infections by utilizing a real time PCR analyzer.
• Provides highly visible, self-supervised and self-directed, extensive on-site advisory customer support.
• Acts as an advisor on customer issues and drives efficiencies & optimization for the customer and In Office Diagnostics through independent analysis and problem-solving.
• Utilizes independent judgment and discretion in the analysis of customer particularized needs and problem-solving issues that arise both during and after the implementation process. Independently analyzes and resolves most customer questions and problems and refers only the most complex issues to higher levels.
• Provides project management responsibilities and serves as a subject matter expert with customers.
• Regular and predictable attendance is an essential function of this highly responsible position.
• Performs these job duties on site.

Requirements

• Minimum Education Requirements: B.S. in Medical Technology or a Laboratory Science (Biology, Chemistry, etc.).
• Able to multi-task in a fast-paced environment.
• Effective written/verbal communication skills as well as project management experience.
• Effective customer consultative skills which include advanced scientific knowledge and analysis, exceptional customer engagement, and fostering strong customer relationships.
• Can work as a field-based individual contributor with independence and autonomy.