440 Interstate West Parkway, Austell, Douglas, Georgia (30122)
Imperial Dade is hiring....check us out @www.imperialdade.com
Customer Service Representative
At least 2 years of customer service experience. Computer proficiency in MS Office, Word, Excel and Outlook.
Excellent communications (verbal and written) and interpersonal skills.
Excellent phone personality with an attitude of wanting to help others.
Must be bilingual in English & Spanish
Customer Service Representative is responsible for receiving customer orders via phone, fax, email and electronically.
Entering orders in company software system and processing those orders so they can be readied for pick/delivery.
Customer Service Representative works with Outside Sales Reps and processes his/her orders.
Customer Service duties also include: assisting customers with special needs/requests, gives customers price quotes as needed, answer calls and assist general public questions, suggest new and sale products to customers, communicates problems/needs to Customer Service Manager, communicates information, problems, customer requests to his/her sales representative.
Any other tasks assigned by Branch Management.
Sitting - 85%
Standing/Walking - 10%
Other - 5%
"Imperial Dade is an EO Employer-M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race. color, religion, sex, national origin, disability, protected veteran status , or any other protected class".
* Applicants must have at least a High school diploma or equivalent
* Applicants must have at least 2 years experience
* Applicants must be at least 18
* A criminal background check will be required on applicants
Job salary and benefits
* Normal working days: weekdays
* 40 hours per week
* Normal work shifts: First (day)
* The hours for this role are Full-time, Permanent
* Hourly "Non-exempt" position
* Leave benefits include Paid holidays, Vacation/paid time off, Sick and Medical
* Retirement benefits include 401K
* Insurance benefits include Dental, Health, Life and Vision