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Service Coordinator/Dispatcher

Impact Fire Services Williston, VT
  • Expired: 11 days ago. Applications are no longer accepted.

Service Coordinator/ Dispatcher

FireProTec is an Impact Fire Services Company. Due to growth we are seeking an administrative professional to join our team. Under the direction of the Operations Manager this role performs various scheduling/dispatch and administrative tasks to support district operations. The role requires a focus on customer service and support.

Requirements include

· Performing triage on incoming customer calls

· Scheduling service for customers as necessary

· Dispatching technicians to perform service at customer sites as necessary

· Strong customer service skills

· Above average typing speed

· Strong grammatical and spelling skills

· Competency with Microsoft Office Suite

· Pleasant and professional phone manner

· Neatness and organizational skills

· Excellent listening and communication skills

· The ability to manage multiple priorities

· A strong work ethic and professional appearance

· The ability to perform physical activities outlined in the accompanying physical requirements checklist

· Satisfactory results in a company mandated criminal background check and drug test

· The ability to fit in with our culture of teamwork

Desired characteristics include:

· Residence in close proximity to our Williston VT location

· An ability to quickly learn new tasks

· A calm demeanor and pleasant personality

Impact Fire Services offers competitive pay based on skills and experience, a comprehensive benefits package, including medical, dental, vision, a 401(k) with company match, Short and Long-term Disability, Paid Time Off, and holidays.

Impact Fire Services


552 Avenue D Williston, VT
Williston, VT